Going to the mall is just unpleasant.
In many malls in my area, both individual stores and the common areas of the mall, have annoying rock and roll and even rap sound tracks blaring. I hate that music. I do not want to do my shopping to a rock or rap beat. I wonder why in the heck these malls insist on soundtracks which drive people like me away. Unlike some of these young kids hanging out in malls who might like the music, I have money to spend.
Make the mall environment more pleasant and inviting and I will spend more time there.
I have repeatedly tried to give my business to Radio Shack, but their product lines are abysmal. I leave frustrated each time and shop online vendors for components, kits, resistors, etc from Adafruit, SparkFun, etc. Many of these are extremely informed and offer "how to's", communities, detailed instruction, etc. Much better experience.
I honestly believe stores are at a loss to do with the informed consumer. Most shoppers are more knowledgeable about the product lines than the slackers working in retail stores. It creates a very frustrating experience.
I agree about the darn music. I’ve complained to managers and they say it’s up to the corporate hotshots.
I say fine, tell them they are losing sales and leave.