[Mr. Douglas]

I actually went to a DMV office at four minutes before closing time and was walking towards the door as the employee inside was walking towards it from the other side. She got there two seconds before me and locked the door in my face, turned, and walked back to the back of the building.

[Blue Jays]

Yup, same exact experience happened to me at a drycleaners whom I had patronized for 5+ years.
Was waving my pink drycleaning receipt with clear look of "PLEASE!" on my face.

Nope. Locked the door on the spot.
Collected my garments following day and told them I would never return...and would tell all my friends.

Sure enough, the drycleaner closed shortly thereafter.
This kind of craziness does not happen in a vacuum, they are likely giving mediocre-to-lousy service to everyone!