They can fix it if they wanted to, but they don’t. They only did it for me because they had to.
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Why, eyeamok, did “they” have to fix it for you? Please, if you have advice you are willing to share, I welcome it. (You may send me a private message.)
Because when they asked me to verify her NEW SS # I sent them the Letter from Homeland Security granting her a Green Card and SS# and a copy of BOTH. They contacted Homeland Security and it was straightened out almost immediately.
They really had no choice, the number was just issued and I had Proof.