[GeronL]

still looking for the cheapest workforces it seems

Remember when high-tech was supposed to be a high-paying industry for America’s future? All those commercials and stuff. These companies want to pay a couple bucks an hour.

[CodeToad]

PH is just Indians badly programming but with terribly belligerent attitudes.

[MUDDOG]

Outsource Coast-To-Coast to the Philippines. I think Art Bell is still there.

[Trapper6012]

I’m in the Philippines regards sales of medical diagnostics. I have seen the wave of Call centers and business process outsourcing which has grown to around a million call agents now. A lot of medical / legal transcription, back office human resources, accounting, engineering, design and so on is going on here. About 30% of college graduates here qualify to work in a call center, given there English speaking ability, education and such. Western companies, USA, Canada, UK, Australia and other regions are taking their back office work offshore and this is a hot spot for it. call centers hire at good income rate for the Philippine worker at over 300USD and contract to a western company at plus or minus 1000USD per agent. Makes good business sense and is capitalist profit driven.

[Billthedrill]

There are good reasons to have call centers sited in that area of the world, simply because in the IT biz you have casualties 24/7 and if your engineering support is only 8-5 EST you have a real problem.

One of my vendors has a call center in Australia. I have been accused of holding onto support tickets just so I can hear them talk. Pleading the Fifth on that one.

[Vendome]

Sip sip boo toh