Tell this author to try the Philadelphia VA system and see how “friendly and caring” it is.
Who in there right mind goes to the VA when once you hit 65 and get and pay for Medicare you also have TFL which is the opening to any hospital and MD you have the choice of the best anywhere and you fool around with third class care is unbelievable.....Just ask the Indians about how well they are treated, as for the VA great if you have a war related injury terrible for anything else except the source for free dressings etc....sorry I gave them every opportunity to kill me they did not so know having been blessed with the best RN from the USAF who knows a lot more than me I live on and on and on......