I don’t know about the guy that wrote this article, but I actually had real world experience running McDonald’s and I never thought of my Seniors as a problem! I valued them as resource, most of them were five to seven day regulars and bought two to three meals most days and I did not charge them for their friggin coffee. They were unofficial employees who always let me know what was going on in my stores, good or bad and saved the owner a lot of money by deterring vandalism by unruly youths.
My impression is that the seniors in the article are not a beneficial resource like the seniors you had experience with.
I meant the guy was an idiot because he didn’t even know who the story was about, he thought that it was 50 and 60 something year old boomers, and the rest of the story was also kind of mixed up on everything.
If you read the articles about those elderly Koreans, they are a problem for that store.