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To: Charles Henrickson
Right now my wife is so frustrated by the experience that she is ready to drop kick her computer out the window.

[The Defenestration of Prog.]

While she is up to kicking, how about kicking "We have to pass it to find out what's in it" Pig lousy to the moon.

It took me 63 days to get my application sent to the insurance company. A total of about 80 frustrating hours spent on the phone with the call center and trying to get my account established and visible on the website. I still cannot see my information on the website, other than my name, security questions, etc. I was twice told that my applications by phone had gone through, and then one of them got "lost", and with the other one, an error was made, (not by me), and I had to do a third application, once the application was declared done, like you, I was unable to see the plans on the internet. They told me they could not fix that, and refused to send me the plans by mail. And the call center reps could not pull up my plans, except that one of them said he had some plans become available, which I knew were bogus offers because they were way more expensive than the calculators indicated my plans would cost. So I told the call rep this, and he spoke with supervisors, and then came back and said, well, why don't I just take one of the plans he had previously offered? I got really upset at that point. The next day, another call center rep could not pull up my plans, so I asked to speak with a call center supervisor, and after I was on hold for a really long time, she answered and was able to pull up all 78 plans, and told me that the only way I could get insurance was for her to tell me the information about the plans over the phone. So I had to choose a plan without the benefit of being able to read, study, and investigate them in order to determine exactly which one was really best for me. I was on the phone with the call center for approximately 6 hrs that day. At $20 an hr for my time, and for cell phone bills, and pain and suffering, I figure the subsidies I receive for my premiums will just about cover the expenses for the time that I spent was struggling to get insurance through healtcare.gov. But, frustrated almost to the point of needing therapy, I chose a plan a plan over the phone, and it seems like a good deal. Unfortunately, the insurance company is claiming that Healthcare.gov sent them some wrong information. Healthcare.gov is claiming they sent the correct information. I sent the insurance company a premium payment, and have a policy ID number. But I am not sure if I will be covered on Jan 1, because of this information problem, which the insurance company will not allow me to correct personally, but are saying that Healthcare.gov needs to correct the information and send the corrected information to them. Healthcare.gov says it sent them the correct information in the first place, and that they cannot send them any more information, and that the insurance company has the accurate information and is not "accurately relaying correct information" to me. . . . My experience with healthcare.gov was in the top 5 most f***ed up things that I have ever experienced in life.

[Hey, DUmmie? Yeah, you, you who voted for Obama. Two words: OWN IT!]

Ahhhhhhhhhhhhhhhh. I love the sound of a frustrated DUmmie ranting in the morning. Good one Charles.

22 posted on 12/17/2013 5:24:43 AM PST by Arrowhead1952 (The Second Amendment is NOT about the right to hunt. It IS a right to shoot tyrants.)
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To: Arrowhead1952; Charles Henrickson

That DU post says it all.


37 posted on 12/17/2013 8:55:52 AM PST by Hoodat (Democrats - Opposing Equal Protection since 1828)
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