I agree. At some point it makes economic sense. I think you can dump a certain number of “order takers” when they economic themselves out of a job. When I go to a grocery store, lowes, home depot.... or if I’m really brave Walmart.... I always default to the self service / swipe the card checkout.
“When I go to a grocery store, lowes, home depot.... or if I’m really brave Walmart.... I always default to the self service / swipe the card checkout.”
Same here.... unless I want to pick up some beer, in which case CA law forces me to use a living, breathing cashier.