I’m with you. That’s one of the reasons I quit dealing with Dell years ago. I either would get “Steve” in New Delhi, or some gal in Viet Nam that I could only make out about every eighth word from.
Screw the multinational conglomerates who got their starts in this country and now could care less about the U.S. or its people (just its money).
“I’m with you. That’s one of the reasons I quit dealing with Dell years ago. I either would get “Steve” in New Delhi,”
My frat buddy from univ works with Dell. The sales are all based in Texas and you will be speaking to an American. Once you buy the laptop or pc, you are now relegated to the 1st tier dimwits of the call center and the system randomly picks around the world which csr is free. Mostly, the system picks overseas.
Just like HP, the only time you speak to an American at Dell is if you purchase the business models or buy the upgrade models. It is what it is. Always have 2 or more backup laptops handy. Once you send the laptop back to manufacturer, you can use the others. Believe me, I learned my lesson well.