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The Broken System Behind Healthcare.gov
Slate ^ | November 19, 2013 | Matthew Yglesias

Posted on 11/19/2013 12:05:53 PM PST by Cincinatus' Wife

The ongoing struggles of healthcare.gov are creating an understandable sense of anxiety and unease among Democrats in Washington. The site is a key element of the party’s central recent policy initiative. Abject failure will be devastating to the reputation of Democrats nationwide, including huge swaths of people who had no crucial role in the design of the Affordable Care Act and certainly nothing to do with the information technology architecture of the federal insurance exchange.

One place where people aren’t panicking is in the actual belly of the beast—the offices of CGI Federal, the U.S. division of the global IT services company whose slow and steady rise to power David Auerbach profiled earlier this month in Slate.

CGI personnel continue to work on fixing the problem in advance of the president’s Nov. 30 quasi-deadline, but they are doing so in a not-especially-panicked manner. Officially the White House is trying to avoid spats with its partners, but government employees working on the site’s implementation tell me contractors have plenty of time to spend quibbling with the Department of Health and Human Services over which changes are really remedying defects and which are billable as new work.

(Excerpt) Read more at slate.com ...


TOPICS: Business/Economy; Government; Health/Medicine; Politics
KEYWORDS: aca; cgi; obamacare; webdesign

1 posted on 11/19/2013 12:05:53 PM PST by Cincinatus' Wife
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To: Cincinatus' Wife

When you have ‘em by the Terms & Conditions, their wallets will follow.


2 posted on 11/19/2013 12:11:25 PM PST by Makana (Old soldiers never die. They just read Free Republic.)
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To: Cincinatus' Wife
Slate, Washington Post, SNL, all the Late Night comics.

Sounds like Obama is moving forward to his very own Cloward-Pivens state of being overwhelmed.


3 posted on 11/19/2013 12:13:02 PM PST by Slyfox (Satan's goal is to rub out the image of God he sees in the face of every human.)
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To: Makana

Well put.


4 posted on 11/19/2013 12:19:08 PM PST by Cincinatus' Wife
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To: Slyfox

Yes.

Such a shame.


5 posted on 11/19/2013 12:19:31 PM PST by Cincinatus' Wife
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To: Cincinatus' Wife
obamacar.jpg photo obamacarefix_zps68b19bda.jpg
6 posted on 11/19/2013 12:27:39 PM PST by FrankR (They will become our ultimate masters the day we surrender the 2nd Amendment.)
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To: Cincinatus' Wife
plenty of time to spend quibbling with the Department of Health and Human Services over which changes are really remedying defects and which are billable as new work.

I highly suspect that this is the root of the problem...contractors have no incentive to do a job fast. The longer they can stretch it out the more money they get.

In reality, they should be scrambling to make amends and do fixes for free. However, it seems they will drag their feet and insist on more money even though they've already spent huge sums on junk.

7 posted on 11/19/2013 12:42:53 PM PST by what's up
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To: Cincinatus' Wife
but they are doing so in a not-especially-panicked manner.

Perhaps the only encouraging thing I've heard about this outfit. If you are ever going to fix something you can't afford to panic. You must remain deliberate and analytical.


8 posted on 11/19/2013 12:53:24 PM PST by Buckeye McFrog
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To: what's up

Yep. As an old-school general contractor once told me, “all the money is in the change orders”.


9 posted on 11/19/2013 12:54:19 PM PST by Buckeye McFrog
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