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To: novemberslady
I just went on the WA state site. I have healthcare for now, but I want to see what people are suffering through.

1st attempt. I put in my hypothetical family that matches mine. This took a while because the site is so slow and every family member requires reloading the whole page. When I hit "find plans" it showed really low premiums that had me puzzled. Then I looked over at the data the plans were based on and it had reset all of it to the default, a single male, 20 years of age.

2nd attempt. I went back and entered all the data again. When I hit "find plans" it crashed.

3rd attempt. I recycled the page and it took me to the default entry page, back to a 20 year old single male. I even had to reset the county and zip code entries a couple times. Went back to the entry page and it gave me an error "please contact the technical team", no direction as to how to contact that "team."

4th attempt, still having problems with the county. It wants me to enter a county, but doesn't have a way to enter anything. I reset the zip and it brings up the correct county, but drops that data when I access the next page. The county finally sticks and now the results are for a single 53 year old single male, not even close to the data I entered.

5th attempt. Now getting results for a couple, a 55 year old male and a 59 year old female, and the rates are pretty high. This is after entering a request for a 45 year old couple with three kids.

6th and final attempt. The correct family data showed up in the "My Search" block. Here was the result................wait for it.........

"The Washington Healthplanfinder is currently unable to retrieve the plans available to you. Please call the Washington Healthplanfinder Call Center at 1-855-WAFINDER (855-923-4633) for more information."

16 posted on 10/02/2013 10:54:17 AM PDT by USNBandit (sarcasm engaged at all times)
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To: USNBandit
Please call the Washington Healthplanfinder Call Center at 1-855-WAFINDER (855-923-4633) for more information."

They give numbers to everyone for Customer Service- here's one for NJ?- 1800-318-2596 (but I'm wondering where the call center is.
Who's on the other end of the phone and in what country?
Anyway, I haven't called.
20 posted on 10/02/2013 11:56:00 AM PDT by novemberslady
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To: USNBandit

Thanks for.suffering through that for us. God help.us defund this Cuban healthcare system.


21 posted on 10/02/2013 4:17:03 PM PDT by St_Thomas_Aquinas ( Isaiah 22:22, Matthew 16:19, Revelation 3:7)
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