The first calls the insurers received would have been at the time Sandy hit. Adjusters are assigned to claims as they are filed and they have a finite number of adjusters. Similarly, contractors take jobs as they receive them. So, two weeks post Sandy, you have to expect that your claim is going to be well down the adjusters list. Don’t be surprised to learn that a contractor won’t be available for 6 months or more.
And lest we forget, between onerous permitting requirements for building, as well as the mandates for union workers... might be even more than 6 months.