I wish I would have thought of this before my BIL took it to Geek Squad
Get it back if you can.
Here's one experience I had with them.
Laptop screen fizzled out. It was under warranty with one month to go, so no charge. They sent it to HP and I waited four weeks to get it back.
Two months later the screen cracked but now out of warranty. I argued the point that since it was a new screen a different warranty applied to the screen. No dice. They wanted to charge me over $400 to fix. They even strongly suggested I buy a new laptop.
Took it to a guy up the road from me. Cost me $107 total with sales tax. NJ Sales tax is %7. Guy told me the reason the screen cracked was because the two adjusting screws in the upper left was over tightened. Took a week.
The a$$hole Geeks usually deal only in software issues, not hardware.