I dont’ know why this was a shock to these people. Anyone who’s ever played around with battery operated toys(or cell phones for that matter) knows all claims about batteries are lies. And on top of the lies regarding how long the batteries last, every little thing you do differently will alter the battery life. Put more than one person it the car...battery gets sucked down faster. drive up hills...battery sucks down faster. run air conditioner or heater...battery sucks down faster. Headwind...battery sucks down faster.
Also, time to charge up a battery is a lie. It always takes longer than what they claim.
That said, I know they can make electric cars better than the LEAF...but at what price, is the question. It would be nice if 440/480 volt 3 phase service was readily available but it isn’t . That’s just the way it is right now. Maybe someday 480 volt service will be standard in every neighborhood, every garage, and every commercial building. But at the moment, 480 volts is extremely rare. you are lucky to have 240 volt service. Lots of locations don’t even have that.
Yep, all the items you listed suck the battery down faster, some of them much faster.
I doubt we’ll ever see 480 volt service in residential areas but in the Western states I’ve always found that 240 volt is standard, don’t know about the rest of the country.