Working overtime in a private sector service industry is a must if you care to keep your customers. If I told one of my clients that their entitlement mentality was disturbing because they wait until the last minute I would soon find myself without clients.
The difference is that the USPS doesn't care to serve their customers because customer service has nothing to do with their income.
>>Working overtime in a private sector service industry is a must if you care to keep your customers. If I told one of my clients that their entitlement mentality was disturbing because they wait until the last minute I would soon find myself without clients.
My point was that although the poster knows that the deadline is fixed and the hours of the Post Office are clearly posted, he chooses to push the limits and go beyond. Then, he expects others to adapt to his schedule. If some welfare sow was on here saying that the USPS isn’t meeting her needs because they closed before she could get her welfare paperwork mailed, the response would be “tough sh!t, sister. Learn to show up on time.” Entitlement mentality is entitlement mentality. Why should the cost of my stamps increase because he can’t get his work done on time?
If a client needs me to do something extra because of events beyond their control, I accept that as a business expense. But, if the client is routinely late with needed documents and expects me to eat the extra costs, then we have a problem. If I charge a fixed fee, should I raise the fee for all customers because a minority of clients think they’re too important to respect a deadline?
Disclaimer: I do not work for the Post Office. Never have. Never will. If it wasn’t for Netflix, I wouldn’t even need a mailbox, so I don’t give a crap about them. I’m more concerned with the original article’s statements about nurses being welfare for unions.