These folks do not understand the dying process.
If they didn’t want Hospice care they should have kept her at home.
Been there done that 2 months ago...
I’ve also been there and done that with my Mother two years ago.
Unless I'm not understanding the story - she WAS at home with a pain patch. Hospice was 'treating' her by phone & did not come to the house to check the patient out about what the family was telling them.
All hospice patient do not go to a hospice facility. Many are treated by their family at home - under hospice supervision. If you read the article - they were told NOT to call 911 - but to call them instead.