I would help with my parent’s or child’s debts if I could and THEY asked me. If a creditor called me directly and asked me to pay, I’d be outraged.
Read what the person wrote again slower. The credit card company is NOT calling friends and relatives. They are asking her to contact friends and relatives to see if they will help with the bil.
Every collector that has ever collected money owed for us ALWAYS asks the debtor if they have friends or family willing to help out.