the keyboard and mouse do not work
since vista ultimate is not installed properly, or,
more correctly, as the black screen says:
it was improperly shut down.
apparently at the factory.
it arrived to me out of the box with that black screen.
I had a problem with my pc with the keyboard not working until windows loaded. Sadly, i needed to start the computer in safe mode and was unable to with that keyboard. I bought an 8 dollar keyboard and that one worked.
Do you have a keyboard and mouse made by microsoft? X_X
I had the same problem happen with my first Vista laptop. Took it back and stupidly got another vista laptop. Am now working on either replacing the HD (so I can keep the old one with vista for warranty purposes) and installing a new HD to put XP on.
Or I am currently working on making it a dual boot so again will have the original HD with vista for warranty purposes.
Good luck to you.