The Sumo Wrestler/Manager needs to be fired. She’s clearly allowing herself to be baited and is over reacting.
Her manager also showed very poor judgement.
All this over a free Soda? Let it go, girls.
I did notice that in spite of all the swinging and slugging the girl endured, she didn’t seem all that effected.
A lot of swinging and missing or slap fighting going on.
Once the adrenaline wore off, she felt it.
And, now she has youtube shame. She got owned.
I know, just a couple of girls fussun’ and fightin’. No one should be too concerned. I wouldn’t fire the manager. Maybe a counseling memo and some sensitivity training.
She didn’t over-react. She got a milkshake thrown in her face. By a member of the new “entitlement” class. About time for some push-back.
I'm sure there's any number of bars in the area that need a bouncer.......
I hope you don't run a business with that attitude.
Welcome to the bad behavior enabler club.
The feisty freeloader got everything she deserved.
The employee was assaulted.
She responded.
Do you really consider getting smacked in the face with a tray *baiting*?
The customer provoked every bit of it and got what she was asking for.