This has been viewed by millions of people so hopefully there will be follow up reporting on it. I’m pretty sure the two McDonald’s employees will get fired. But maybe McDonald’s will also have the courage to ban the customer from its restaurants.
That would be nice.
The other hope is that the employee is exonerated because she was attacked first. She can then at least try to claim self-defense.
If I were on her jury, I would find not guilty.
Especially with the way the customer kept trying to escalate and the employee diffused it and then the customer went back to her meal as if nothing unusual happened.