Why have thousands of people been displaced? Look no further than the quote egregious human rights abuses end quote in separatist-controlled areas documented in the UN report.
Why do civilians lack access to basic services? The UN report documents the quote deliberate targeting by the armed groups of critical public utilities like water, electricity, and sewerage plants, end quote.
http://usun.state.gov/briefing/statements/230413.htm
These heroic Russkie freedom-fighters are even fighting like Hamas, shelling and parking their tanks next to residential buildings, just to hope for the Ukrainians to retaliate, and then RT gets another news story.
We have seen it many times and I have many close friends in Tbilisi.