You just perfectly described Macs.
Few people use Linux on a large scale because it sucks to manage, not the other way around.
Revisiting Largo, how is it that they run their Linux infrastructure on a staff of six, which is far fewer than is normally needed for a comparable Windows setup? Microsoft even came in and tried to woo them back to Windows, but had to admit that Windows couldn't cut it.
Office for Mac wouldn't be the top selling software for the platform if it was already complete, besides he was making a bogus claim about Linux anyway. And FYI Largo isn't a large scale, it's a small city in Florida.