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The Hobbit Hole III - Journey to the Cross-roads!
Posted on 12/17/2002 7:32:02 AM PST by HairOfTheDog
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To: Ramius
Have a good night!
To: Bear_in_RoseBear
I don't even know if I wanna ask this..... but..... howcome everybody talked more the day after? Was this making up?
60,342
posted on
07/29/2003 9:49:32 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Bear_in_RoseBear
Just heard yesterday that the company I worked for 2 jobs back is shipping off jobs to Mexico. They're looking for engineer/designer types to go down too. Reynosa. I was thinking maybe I might like that. But, I wasn't thinkin' enough to actually call and talk to anybody about it..... yet.
If it was a little further up-river I think I'd have gone on over to discuss it before heading back up this way today.
60,343
posted on
07/29/2003 9:52:20 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Wneighbor
It was actually a 2-day blow up.
586 messages on the 1st, 671 on the 2nd.
The making up didn't start until a day or two after that.
To: Ramius
Well... it's about time for me to circle the wagons and call it a day. But, it's night.
60,345
posted on
07/29/2003 9:52:58 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Bear_in_RoseBear
The making up didn't start until a day or two after that. OH, I'm glad I missed all that. I was busy thinking how much I missed all of you.
60,346
posted on
07/29/2003 9:54:08 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: HairOfTheDog; ecurbh
Ya'll must've recharged.
60,347
posted on
07/29/2003 9:57:16 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Bear_in_RoseBear
Okay, I gotta work tomorrow. Guess I'll say goodnight. At the rate of nonsense posts we've had today can we implode sooner?
60,348
posted on
07/29/2003 10:00:00 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Bear_in_RoseBear
I know... I spent the night last thursday on the phone with Dell Server support. The first guy I talked to was in India. Later in the evening/morning I called my gold tech support number and escalated the call and got a guy in Texas (and this guy was a serious pro). You pays yer money and you takes yer chances.
The main problem there is, though, that many of those call-center jobs are just reading off the screen based on whatever comes up in the knowledgebase. Like it or not, that's not a skills-based job. Given a week of training on how to use the knowledgebase and another week of linguistic lose-the-accent training even some bozo in bombay can do the job.
We have to face it: level-one tech support is at best a minimum wage job anymore, and there just aren't enough level-two and level-three jobs to go around. That's the awful truth.
To: Wneighbor
But, it's night. Dang. I'm always getting that wrong.
To: Wneighbor
Good night! You have FReepmail. ;)
To: HairOfTheDog
Did you check your email?
To: Ramius
Just did..... I didn't have it open earlier.
To: Ramius
Given a week of training on how to use the knowledgebase and another week of linguistic lose-the-accent training even some bozo in bombay can do the job.Really? Which support experience were you more satisfied with: the first guy from India, or the Gold tech support guy in Texas?
From what I've been hearing, very few customers are satisfied with the Bozos in Bombay. Maybe eventually companies will figure that out.
To: HairOfTheDog; ecurbh; Ramius; All
Time for go to bed here. Good night all.
To: Bear_in_RoseBear
freepmail back
60,356
posted on
07/29/2003 10:18:00 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Bear_in_RoseBear
love the night light.
60,357
posted on
07/29/2003 10:18:17 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Ramius
you need to get that day/night thing straight. night.
60,358
posted on
07/29/2003 10:18:57 PM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Wneighbor
anybody awake out there? i can't sleep for anything.
60,359
posted on
07/30/2003 12:37:44 AM PDT
by
Wneighbor
(U.S. Troops - Best in the World!)
To: Wneighbor
I'm awake! Hi!
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