I vowed to never “fly United” ever again 16 years ago after two flights in which my luggage was “lost” both times. The second time while I was in VN my wife called United and spent most of a day being shuttled from one computer to another and finally a fellow in the Chicago picked up the phone. She described my bag and he said he had seen it and United would probably send it back to my address in a week or so. Instead we got a letter from United 6 weeks later saying that the Legal Department had determined that United was not liable so I get nothing. I have since heard from an ex United airport employee that United sends 10% of Economy passengers stowed luggage straight to Chicago and never loads it in the first place. It gets put in the annual Lost Luggage auction.
Unclaimed Baggage is one of the top tourist destinations in Alabama. A million people visit every year. They’ve had someone from every state. Many make an annual pilgrimage here.
Old nickname: Un-tied