The author is too kind. This administrator is far worse than just “clueless”.
She is fascist.
Or she could be a bureaucrat whose first oath is NOT to the Constitution but to her salary and pension. In fact, I think that is the prime motive of many bureaucrats who are just following orders. Their prime motive is job security and preservation of their sacred pension. That is how the Deep State controls them.
The Administrator needs the STUPID slapped right off of her SMUG face.