It's not about customers. It's about power. Jack Dorsey is a radical far-leftist. He's trying to change the world.
And he's not alienating half his customers. He's just pissing off a bunch of people. They still flock to Twitter to complain about it.
Dorsey's censoring of conservatives temporarily empowers himself and it's to a lesser degree than it empowers Big Socialist Centralized Government. Such powerful government will eventually remove all of Dorsey's power.
Schiff tells his boy Dorsey what to remove, and Dorsey does it.
And he's not alienating half his customers. He's just pissing off a bunch of people. They still flock to Twitter to complain about it.
Okay, you think that he's not alienating half his customers. I think that he is.