Replies

I used to be an internal process reengineering guy at a telecomm company I worked at. When we would go around and start looking at a problem, we would ask people what the cause was. Although I did not keep statistics, it was almost always NOT what the employees thought the cause was—but usually something completely different.

We used to have an excercise called the five whys. You would ask “why does this happen?” And when they gave the reason you would ask again. Go back 5 levels. THAT is your root cause.

Try getting ANYONE to sit through that thought exercise. It’s not easy.

We used to have an excercise called the five whys. You would ask “why does this happen?” And when they gave the reason you would ask again. Go back 5 levels. THAT is your root cause.

Try getting ANYONE to sit through that thought exercise. It’s not easy.

I'm a quality manager for a medical device manufacturer. I am intimately familiar with the 5-Why root cause investigation process, as well as the difficulties in getting others to actually follow it. I share in your pain.

“Is The Second Amendment Worth Dying For?”......

When I joined the U.S. Navy I, like millions before and after me, KNEW what we faced yet we still accepted that potential. I accepted that possibility then and stand by it today!

Here’s the agreement I made for our country. (To save you time looking it up, It goes like this)...

(a) Enlistment Oath.— Each person enlisting in an armed force shall take the following oath:
“I, (state name of enlistee), do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; and that I will obey the orders of the President of the United States and the orders of the officers appointed over me, according to regulations and the Uniform Code of Military Justice. So help me God.”

It varies slightly between commissioned officers and enlisted but the agreements are the same.