[lonevoice]

This started happening after a system software upgrade a couple weeks ago. It appears something in that upgrade affected our software’s ability to properly handle ms smart characters. John is working on finding a solution. Praying he finds it soon. It’s driving us all nuts.

Hi, Jim. I didn't want to bug you, so I read through a lot of posts from the past couple weeks trying to find out if there's been any update on this.

Is there any solution for this yet, or an ETA on when there might be?

Thanks for everything.

[Jim Robinson]

Sorry, no ETA yet. Praying it’s soon though.