We in production declare that those who leave us and go into marketing have “gone to the dark side”.
Yes, marketing results/opinions can oftentimes be the source of much frustration. Our response is often: “we are not interested in giving the (ignorant) customer what they want, we are giving them what they NEED”. lol
Yup. I know exactly what you mean.
I have rarely seen anything useful come out of marketing surveys.
It takes a really good technologist (usually an engineer with a really good business sense), that makes the difference.