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Help! I need some advice.
1 posted on 03/14/2014 3:29:18 PM PDT by Eva
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To: Eva
How do I know if this is a valid request or a phishing attempt?

AmEx will not ask you to download anything.

Dump the e-mail and run a check on your computer.

78 posted on 03/14/2014 5:36:41 PM PDT by Harmless Teddy Bear (Proud Infidel, Gun Nut, Religious Fanatic and Freedom Fiend)
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To: Eva
There is a website: Email Header Tracer: Free service allowing you to trace the email path back to original sender's location, by using the email header. Every guest can make maximum 20 lookups per day.

You go to your email program, and under some menu item (I use Mac Mail, so it is under VIEW>>MESSAGE>>RAW SOURCE, but Outlook or any other will be different. Most give you a way to do it)

Anyway, find out how to view the headers or raw source of the email, copy and paste it into the window at the website, and click "Lookup". You get something that looks like this:

If I see ANYTHING funky, like an email from Cyprus (or Romania, etc) as in this junk mail I got, I won't open it. You can also forward your email to your company, most have a special email address you can send suspect emails to, and they will send an automated message back saying "It isn't ours" or something like that.

Most of the time, though, it is commonsense, you just have to think about it.

79 posted on 03/14/2014 6:49:58 PM PDT by rlmorel ("A nation, despicable by its weakness, forfeits even the privilege of being neutral." A. Hamilton)
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To: Eva

Forward it to your ISP’s Email Fraud Dept.


85 posted on 03/14/2014 7:53:12 PM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Eva

Eva, this is Peggy from American Express. Give me email address and your SSN and I will verify everything is honky dory.


86 posted on 03/14/2014 9:18:55 PM PDT by minnesota_bound
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To: Eva

It’s fraud. DO NOT download the file, DO NOT click on their links ... DO inform AmEx of the email.


88 posted on 03/14/2014 9:22:39 PM PDT by NorthMountain
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To: Eva
I highly suspect that this is a phishing attempt. I have gotten similar e-mails, worded exactly the same, almost verbatim about a Wells Fargo account. Small problem. I do not have, and have never had, an account with Wells Fargo, thus I knew immediately that this was bogus. I have also had e-mails supposedly from other financial institutions worded almost verbatim, when I did not have an account with *any* of the institutions which supposedly sent the e-mail. These are bogus, and should be deleted posthaste...

the infowarrior

89 posted on 03/14/2014 10:33:33 PM PDT by infowarrior
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To: Eva

The FBI and the IRS have sent me e-mail warnings which I have ignored. So far, no jackboots kicking in the door.


90 posted on 03/15/2014 9:15:02 AM PDT by JimRed (Excise the cancer before it kills us; feed & water the Tree of Liberty! TERM LIMITS NOW & FOREVER!)
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