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To: ShadowAce

Just an update: Although there has been a refutal recently, http://www.enterprisestorageforum.com/storage-hardware/selecting-a-disk-drive-how-not-to-do-research-1.html, I have been monitoring several tech sites and they do not agree with the refutal. Most, if not all of the users out there have experienced pretty much the same results as previously presented by the BackBlaze people -essentially, Hitachi is very good, then WD, and Seagates have some issues that need to be addressed. As in some people stating they have a failure rate approaching 25 percent over a short period of time.


42 posted on 01/30/2014 7:36:18 AM PST by Utilizer (Bacon A'kbar! - In world today are only peaceful people, and the mooslimbs trying to kill them-)
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To: Utilizer
Another user's comments about the report:

"This article states everything anyone competent already knew. Consumer drives come rated for a lighter workload than enterprise.

Duh? That's the point - it's a cost:reliability tradeoff. With "enterprise" drives being 1.5x+ the expense, for uses like Backblaze where you can survive multiple disk failures with ease it's a no-brainer.

I also got "burned" by these Seagate 1.5TB disks. By *far* the worst drives we have in production (~300 or so these days), and they have had an annual failure rate around 20% since the day they were put into service. Other consumer drives don't even come close to that metric, but are rated similarly.

I actually like Seagate - every disk manufacturer has problematic models from time to time. No big deal, we knew the risks when we bought them. However, the data Backblaze published is completely validated by our own internal data. It's a drive model to avoid when at all possible. Most of our disks have a less than 5% annual failure rate, but this specific model is close to, or over, 20%. That's a major difference.

This article just states the obvious. Consumer drives generally fail earlier under heavy loads. This is not interesting, it's a known tradeoff anyone with a high school degree can figure out for themselves by looking at cycle ratings and MTBF. The only thing I care about for this workload, is if my failure rate exceeds the savings I get from utilizing the lesser drives. The answer has thus far (even with 20% of drives failing each year) been a resounding yes.

There is a difference between consumer drives, data like this is *great* to have published as it can add to your own data and you can compare notes. Will I make a buying decision based off it? Probably not. But it will certainly be one data point of many when it comes time to buy more disk. Known issue? I don't care. All I care about is if the drive works or not, and this particular Seagate model does not. The author of this article completely glances over the fact Seagate admitted to the issue, but did absolutely *nothing* to make it right for their customers essentially blaming them. This fact is what bothers me the most, not the fact they had a problematic drive model - and will likely be the largest factor when it comes to my evaluating Seagate products in the future."

45 posted on 01/30/2014 8:02:45 AM PST by Utilizer (Bacon A'kbar! - In world today are only peaceful people, and the mooslimbs trying to kill them-)
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