“Wait times of more than 25 minutes have been common over the last two weeks.”
As an American but who doesn’t live in the U.S., I don’t know what means. I’m sorry.
I feel like Kyle XY. The difference is I do have a bellybutton.
I need to be educated.
Thank you.
I’m sorry, I should have proofed for clarity better.
What I meant is that AARP members who call to cancel have been having really, really long wait times on the phone before being able to speak to a AARP representative in order to quit and demand a refund. This was due to a high volume of incoming calls, and a limited number of AARP Reps.
To their credit, so far I haven’t heard of anyone who found it difficult; the rep.’s were polite, helpful, and didn’t argue. Much.