"Norton Internet Security could be your problem. Some file may have gotten corrupted in the compression. Uninstall it & check to see if you're still having the problem."
The machine came with 60 days of Norton. I went to their site and paid 59 bucks to download the 2007 version. I don't have the discs. If I uninstall I may have to try to find all the documentation and go back to their site to download again.
"Did you have the same problems with IE6? (If not, you can uninstall IE7 in add-remove programs.)"
Did not have problem with IE6. QUESTION: If I uninstall IE7, what will I use to get to Microsofts site? The FireFox I have?
"Did you recently install any new software or hardware?"
Downloaded/Installed MP3 Rocket, Kazaa Gold and Adobe Reader 8
"BTW did you try the netsh command suggested in an earlier post? I am not suggesting that you try it, because you may have to reinstall some software if you did, but am just wondering whether or not you tried it."
Haven't gone that far yet. Went to a link provided by Space Wrangler to read more about it. Sounds a little hairy for me (kinda like if I don't do something right I'll wipe out my computer or worse - heheh)
I would recommend doing a system restore. [Certain versions of] Kazaa are known to have spyware, which could be compriming your internet connection. Restore your computer to a time before you installed Kazaa.
Then, download and install and run AVG Anti-Spyware and see what it finds. My guess is that it will find tons of problems to correct.
To remove IE7 go to Add-Remove Programs in Control Panel and uninstall Windows Internet Explorer 7. You won't have to use Firefox, it will just revert to IE6.
Downloaded/Installed MP3 Rocket, Kazaa Gold
Sorry, but the file sharing software could easily be causing the problem. If reverting to IE6 does not fix the problem I would remove those next.
I don't think you need to uninstall Norton to see if that is the problem. Just temporarily turn it off.
If that don't fix the problem, I would think about unistalling that Kazaa program. That might have spyware. I know that one of the versions of Kazaa is full of spyware. Actually, since Kazaa is a file sharing program, maybe the reason your connection is so slow is because people are downloading files off your computer.