Peering outside the office window of his tire shop, John Zisser grumbles about the pile of burnt rubble that lies on the opposite corner of a busy intersection. “If you come here to my shop and you see that,” he says, as gestures out the window, “is that going to give you a warm, fuzzy feeling like you want to come back here to do business?” “Short answer: no, no it’s not,” he says.