I had one HP laptop about five years ago with design-based technical problems and a hideous experience with their customer service. I vowed never to get another product from them.
“I had one HP laptop about five years ago with design-based technical problems and a hideous experience with their customer service. I vowed never to get another product from them.”
As did many others, including myself who tells any PC client contemplating a new laptop purchase: “Whatever you do, don’t buy an HP.” So, crapola laptops is one of the many reasons HP is dying. (The earlier post about Carly killing HP is right on, too.)
HP has made some of the worst laptops ever for a big company that supposedly makes quality products. I’ve used a few HP laptops in various contexts, and as a PC technician I’ve seen a multitude of prematurely dead or dying HP laptops come into my shop - a great many more than other brands.
Almost every PC company has an occasional lemon, but with HP, it’s an occasional laptop model that lasts longer than three years without going kaput.
You know what gets me, it’s when I have a great experience with anything, a computer, a restaurant, a baby sitter... you get the picture, I recommend them and the person I recommend them to has a terrible experience.
I’ve done this with my folks, friends, business associates...
It’s a real pain.
Sorry you had a bad experience too.
I know I’ve had outrageous bad service at some businesses, and everyone else I know has a great experience with them.
Strange...
I had five (5) HP products within arm’s reach on my desk. Then, I got the middle finger from HP’s customer service rep. Never again will the HP logo sit on my desk.
I had five (5) HP products within arm’s reach on my desk. Then, I got the middle finger from HP’s customer service rep. Never again will the HP logo sit on my desk.