“I had one HP laptop about five years ago with design-based technical problems and a hideous experience with their customer service. I vowed never to get another product from them.”
As did many others, including myself who tells any PC client contemplating a new laptop purchase: “Whatever you do, don’t buy an HP.” So, crapola laptops is one of the many reasons HP is dying. (The earlier post about Carly killing HP is right on, too.)
HP has made some of the worst laptops ever for a big company that supposedly makes quality products. I’ve used a few HP laptops in various contexts, and as a PC technician I’ve seen a multitude of prematurely dead or dying HP laptops come into my shop - a great many more than other brands.
Almost every PC company has an occasional lemon, but with HP, it’s an occasional laptop model that lasts longer than three years without going kaput.
Their lower price laptops specialize in (1) broken ribbon cables between computer and screen (2) broken power supply wire/plug. This is NOT high-tech stuff, folks! It’s planned failure.
Two of my kids had each of those happen. Gets a bit old. My daughter’s Asus is smooth sailing so far.
My work laptops (high end) are solid. Never had a mechanical or electrical failure.
I’m still waiting for them to figure out decent software for their printers. At least the ones I’ve had. It’s stone-age irritating.
Well, in a while it will be HPC. China.