You know what gets me, it’s when I have a great experience with anything, a computer, a restaurant, a baby sitter... you get the picture, I recommend them and the person I recommend them to has a terrible experience.
I’ve done this with my folks, friends, business associates...
It’s a real pain.
Sorry you had a bad experience too.
I know I’ve had outrageous bad service at some businesses, and everyone else I know has a great experience with them.
Strange...
That’s okay—I made that HP purchase long before you recommended them here! ;-)