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Tech Help Needed: Malwarebytes going cuckoo

Posted on 03/25/2016 9:17:06 AM PDT by Maceman

All of a sudden, my Malwarebytes is popping up continuously with one of the following two messages:


It's happening as soon as I open my Google Chrome browser, and seems to happen no matter what website I'm at.

What is going on and how do I get it to stop?

As always, thanks in advance.


TOPICS: Your Opinion/Questions
KEYWORDS: internet; malwarebytes
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1 posted on 03/25/2016 9:17:06 AM PDT by Maceman
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To: Maceman

Backup your important files right now. This smells like ransomware and if it is then when you restart your computer you’re going to lose it all.


2 posted on 03/25/2016 9:18:25 AM PDT by MeganC (The Republic of The United States of America: 7/4/1776 to 6/26/2015 R.I.P.)
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To: Maceman

Look it up on another computer with a Google search for the answer.


3 posted on 03/25/2016 9:18:32 AM PDT by A CA Guy (God Bless America, God Bless and keep safe our fighting men and women.)
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To: Maceman

Is your MWB the free version?


4 posted on 03/25/2016 9:18:58 AM PDT by max americana (fired every liberal in our company at every election cycle..and laughed at their faces (true story))
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To: Maceman

Also try this too...it can help your machine from connecting to known bad and adware type sites.

http://winhelp2002.mvps.org/hosts.htm


5 posted on 03/25/2016 9:19:31 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: max americana
Is your MWB the free version?

No. I have a paid subscription.

6 posted on 03/25/2016 9:19:48 AM PDT by Maceman
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To: MeganC

Good advice. (besides, it doesn’t hurt)


7 posted on 03/25/2016 9:20:11 AM PDT by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing.)
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To: Maceman

See this, too.

https://forums.malwarebytes.org/topic/180750-gstaticcom-sslgstaticcom/


8 posted on 03/25/2016 9:20:36 AM PDT by MeganC (The Republic of The United States of America: 7/4/1776 to 6/26/2015 R.I.P.)
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To: Maceman

If it is the free version, it blows. Download TDSSKILLER as it looks like a rootkit. Forget the backup nonsense for now and run it.


9 posted on 03/25/2016 9:21:33 AM PDT by max americana (fired every liberal in our company at every election cycle..and laughed at their faces (true story))
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To: Maceman
Reboot your system in Safe mode. Re-install Malware Bytes.
If no joy, try system restore to a date before problem started.
10 posted on 03/25/2016 9:21:44 AM PDT by oh8eleven (RVN '67-'68)
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To: Maceman

I’m getting the same thing when I use firefox. Paid version of malwarebytes


11 posted on 03/25/2016 9:22:00 AM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: Maceman

Also uninstall Chrome.

You can reinstall it later. but use a different browser as well.


12 posted on 03/25/2016 9:22:09 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: Maceman

Check your chrome add-ons to see if there’s anything suspicious.

It’s also possibly DNS Unlocker. Go to a webpage like speedtest.net and see if ads pop up (not the normal ads on the side, ads popping up that say ADS by DNS Unlocker).

If it’s DNS Unlocker, you’ll need hijack this from https://sourceforge.net/projects/hjt/ to remove the embedded IP addresses under O17 (shows a weird IP address). Then you’ll need to basically flush your DNS and reset Chrome.


13 posted on 03/25/2016 9:23:54 AM PDT by NYRepublican72 (Democrats -- it's always someone else's fault.)
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To: Maceman

You could always install Linux and eliminate the problems.


14 posted on 03/25/2016 9:24:22 AM PDT by eyeamok
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To: max americana

I wouldn’t use kaspersky. They have Russian links to some bad juju.


15 posted on 03/25/2016 9:24:57 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: eyeamok

LMAO!!!! Good one! As if Linux is 100% safe.


16 posted on 03/25/2016 9:25:32 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: Maceman

With that said, from the link provided by MeganC, it looks like a false positive. Update MalwareBytes and it should resolve.

https://forums.malwarebytes.org/topic/180750-gstaticcom-sslgstaticcom/


17 posted on 03/25/2016 9:25:53 AM PDT by NYRepublican72 (Democrats -- it's always someone else's fault.)
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To: MeganC

Very interesting that all the posters at the link you provided appear to have started having the same problem within the past half hour.


18 posted on 03/25/2016 9:26:00 AM PDT by Maceman
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To: Maceman

I am getting this as well since this morning! I have no viruses and Malwarebytes has not detected a darned thing!


19 posted on 03/25/2016 9:26:13 AM PDT by hsmomx3
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To: Maceman

Since you have the paid version, you can contact Malware bytes tech support and request assistance. https://support.malwarebytes.org/?b_id=6400

You have something in your computer that is attempting to contact those two sites, and you are going to have to find and kill whatever it is that is trying to make that connection.

This is a possible hint:
https://support.malwarebytes.org/customer/portal/articles/1835325-what-does-it-mean-when-i-get-an-alert-that-malwarebytes-anti-malware-has-blocked-a-malicious-site-?b_id=6438

What does it mean when I get an alert that Malwarebytes Anti-Malware has blocked a malicious site?

Malwarebytes Anti-Malware will alert users when network traffic is blocked to a website, URL, or IP address that has been found to host malicious content. Since the network traffic is blocked, the malicious IP address is unable to connect to your computer - In most cases nothing needs be done, our protection has blocked the threat from infecting you.

Users who run peer-to-peer (P2P) programs will see these alerts frequently, due to the heavy amount of malicious addresses used by these programs. If you use these applications and would like to know more, please read this help article: Why does Malwarebytes Anti-Malware block BitTorrent or other Peer to Peer Clients?

If you use Skype, and are receiving alerts frequently, please read the following article: Why does Malwarebytes Anti-Malware block Skype?

If you receive these alerts while no browser is open and there are multiple IPs listed, your system may be infected. Please contact support immediately to have them assist in removing the infection. If you have additional questions or need assistance with this particular scenario, please contact support.


20 posted on 03/25/2016 9:26:35 AM PDT by garyb
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