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Is the new Healthcare.gov contractor worse than the first?
Hotair ^ | 02/10/2014 | Ed Morrissey

Posted on 02/10/2014 8:59:26 AM PST by SeekAndFind

Has HHS gone from the CGI Federal frying pan into the Accenture fire? A month ago, the HHS unit responsible for Healthcare.gov dumped its original prime contractor and awarded the project to Accenture in a no-bid assignment, a move that raised eyebrows especially considering how little time was left in the enrollment cycle to get the web portal problems resolved. Now, a new Washington Post report raises even more eyebrows about the decision, given Accenture’s troubled history with federal contracts:

Accenture, the contractor urgently tapped to help fix the federal health-insurance Web site, is a favorite of corporate America but has a record that includes troubled projects and allegations of ethical lapses, a review of the consulting giant’s history shows.

At the University of Michigan, students and faculty members are protesting the school’s use of Accenture to help cut costs, citing a report by a committee of alumni and graduate students that said the firm has “a disturbing pattern of problematic past performance.” In North Carolina, glitches in an Accenture-configured computer system contributed to massive backlogs for food-stamp recipients, leading the Obama administration last month to threaten to withdraw the state’s food-stamp funding. …

“Past performance was a key criteria when evaluating Accenture’s potential to serve as the new contractor,’’ said the official, who spoke on the condition of anonymity to discuss internal decision making.

But during the past decade, nearly 30 Accenture projects in the United States and abroad have encountered problems, including technical malfunctions and cost overruns, according to interviews, media accounts, government audits and other records.

Those aren’t the only problems Accenture created, nor the most recent. In June of last year, just seven months before HHS would grant them the no-bid contract for ObamaCare, the Inspector General of the US Post Office recommended canceling all of Accenture’s contracts for “an absence of business ethics”:

The U.S. Postal Service should consider suspending or debarring one of its largest contractors, information technology firm Accenture, from future work because of the risk of fraud, the agency’s inspector general said in a newly released audit.

Accenture “has demonstrated an absence of business ethics, a lack of transparency and insufficient internal controls in its business dealings with the Postal Service,” according to the audit, which also cited Accenture’s $64 million settlement two years ago with the Justice Department to resolve kickback allegations stemming from its hardware and software recommendations to other agencies. Besides potentially cutting off future business to Accenture, the Postal Service should consider ending existing contracts, the IG said.

The audit comes six months after the inspector general concluded in a separate review that Accenture wasn’t attempting to fix its system for tracking actual contract costs in comparison with estimated costs and hadn’t fully addressed an earlier recommendation to periodically review its estimating system.Under a suspension, the firm would be barred from USPS contracting and subcontracting for one year; a debarment could last up to three years.

Several sources tell the Post’s Jerry Markon and Alice Crites that Accenture was “probably” the best choice to rescue Healthcare.gov, and that “past performance was a key criteria” in their selection. If that’s the case, then we’re in a lot more trouble than we think. The best option that the government had was a firm so ethically challenged and dogged with failure that the US Post Office wanted them fired? And how exactly does a no-bid process ensure that there were no better options, anyway?

If that’s true, then we have yet even more evidence that the federal government is uniquely incompetent to manage anything on this wide of a scale.


TOPICS: Culture/Society; Government; News/Current Events
KEYWORDS: accenture; cgi; healthcaregov; obamacare; obamacarecontractor; obamacarewebsite

1 posted on 02/10/2014 8:59:26 AM PST by SeekAndFind
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To: SeekAndFind

They don’t want to fix it. They don’t intend to fix it. They want to make us desperate enough to accept Single Payer as a logical next step.


2 posted on 02/10/2014 9:03:14 AM PST by rejoicing
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To: SeekAndFind

Wow, not being good enough for government work is bad. Very bad.

In other words, perfect for this administration.


3 posted on 02/10/2014 9:03:25 AM PST by EQAndyBuzz (Insurgent Conservative)
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To: SeekAndFind

As a competitor to Accenture, the devil is in the details. Considering the quality (or lack of) of Government project oversight I can only blame the old contractor for not blowing the whistle. Not so much for the results. Accenture plays in a cesspool and everyone is dirty.


4 posted on 02/10/2014 9:04:30 AM PST by ImJustAnotherOkie (zerogottago)
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To: SeekAndFind

It isn’t the contractor; it is the meddling overbearing bureaucrats behind the effort. With daily dispensations, exemptions, delays and payoffs, how could any contractor be expected to deliver. Obama is the sole problem.


5 posted on 02/10/2014 9:04:50 AM PST by Gaffer (Comprehensive Immigration Reform is just another name for Comprehensive Capitulation)
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To: SeekAndFind

so why can we change contractor’s in order to get healthcare.gov fixed but according to the Fuhrer can’t even consider dealing with Sibelius until after it is fixed ???


6 posted on 02/10/2014 9:05:18 AM PST by kushnejz
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To: rejoicing

Well, they have succeeded in making everyone think that “Health care” i.e. insurance, is a basic human right. Now all they need to do is make it unobtainable from the private sector. Then everyone will demand that the government DOOOO SOMETHING!!!

...and they will.


7 posted on 02/10/2014 9:07:26 AM PST by Chuckster (The longer I live the less I care about what you think.)
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To: FReepers

Click The Pic To Donate

Support FR, Donate Monthly If You Can

8 posted on 02/10/2014 9:15:35 AM PST by DJ MacWoW (The Fed Gov is not one ring to rule them all)
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To: SeekAndFind

Accenture! Hahaha! Their only goal is to extract as much money from the customer as possible, while hanging onto the contract. If you are a dummy, they will suck you dry. Everything they do is sales, sales, sales. The actual work? Just send us more money, and we will get right on it.


9 posted on 02/10/2014 9:22:37 AM PST by proxy_user
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To: SeekAndFind

The State of California is blaming state workers inability to learn the new Accenture designed software for the extraordinary delays in processing new licenses for newly graduated nursing students that have resulted in delays of over ninety days that have cost many jobs and delayed retirement of nurses wanting replacements! It used to take only six weeks or less before Accenture was brought in to provide a $52 million dollar upgrade. . .

http://www.sacbee.com/2014/02/07/6138824/new-computer-systems-trouble-starts.html

There is definitely a pattern of incompetence here. IIRC this is the same company that screwed up the CALPERS system in California for $550 million that is still being fixed.


10 posted on 02/10/2014 9:23:55 AM PST by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: SeekAndFind

In the land of the Democrats, it’s not important whether your website actually works, what’s important is how you feel about your website.


11 posted on 02/10/2014 9:24:51 AM PST by centurion316
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To: centurion316

Just spreading the wealth...... to donors.


12 posted on 02/10/2014 10:04:38 AM PST by bicyclerepair (TERM LIMITS .......... TERM LIMITS .......... TERM LIMITS)
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To: SeekAndFind

Don’t make the mistake that they really want to “fix” this thing. The intention is to give donors more of your money and to get control of you. Criminals. They all should be imprisoned for their many crimes.


13 posted on 02/10/2014 10:13:42 AM PST by hal ogen (First Amendment or Reeducation Camp?)
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To: kushnejz

New Contractor’s are filled with former Enron disgraced executives, see the pic now?


14 posted on 02/10/2014 11:17:07 AM PST by Kackikat
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To: SeekAndFind

So who are the obama and clinton insiders getting the money this time.


15 posted on 02/10/2014 1:15:05 PM PST by minnesota_bound
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To: SeekAndFind

Jon Stewart has an interesting ‘take’ on this subject... Have you seen the video of him questioning Nancy Pelosi? It’s a hoot.


16 posted on 02/10/2014 2:57:16 PM PST by GOPJ ("Hillary Clinton says (the) press has big egos and no brains". - Tony Blair - May 19, 1993)
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To: GOPJ

RE: Jon Stewart has an interesting ‘take’ on this subject... Have you seen the video of him questioning Nancy Pelosi? It’s a hoot.

______________________________________

Here it is for those who missed it:

http://www.youtube.com/watch?v=BPloUyt2U18


17 posted on 02/10/2014 3:24:16 PM PST by SeekAndFind
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To: SeekAndFind

The feral grubment is the problem.


18 posted on 02/10/2014 6:41:31 PM PST by VRWC For Truth (Roberts has perverted the Constitution)
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