Skip to comments.‘Tech Surge’ Planned to Fix Obamacare Exchanges
Posted on 10/20/2013 2:10:29 PM PDT by Oldeconomybuyer
The Department of Health and Human Services said Sunday it was bringing in outside help to resolve some of the technical woes that have beset the federally run insurance exchanges, which the agency acknowledged has not lived up to the expectations of the American people.
We are committed to doing better, agency officials said in a blog post that also said that our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the team and help improve healthcare.gov.
Spokespeople for the agency didnt immediately respond to questions seeking more information about the development, which it is billing as a tech surge.
(Excerpt) Read more at blogs.wsj.com ...
Now really, wouldn’t the simplest way to fix all this
be to simply implant a chip in all of us... /dripping S.
Oh, I dunno. It's certainly lived up to mine.
Calling these people retards is a gross injustice to retards everywhere.
I hope he is more committed to this surge than the phoney one in afghanistan, where he sacrificed our soldiers in a conflict he never cared about, much less intended to win, just so he could maintain his false “tough guy” disguise on terrorism — and to keep a lid on the situation long enough to get past the next election.
everyone that has died in afghanistan since obama was elected has been sacrificed to his political future.
You mean they have figured out that 1 = + and 0 = - in Binary.
+ - - best and brightest from both inside and outside government to scrub in with the team and help improve healthcare.gov.”
A recipe continued disaster. Maybe there could be some success if they canned the current “team” and hired the best and brightest from outside the govt.
But bringing in more help with the existing team still in charge is guaranteed failure.
Too much emphasis on technical glitches and not enough on the basic flaws, including: (1) forcing people with good health insurance to cross-subsidize those without it; (2) forcing people to buy coverage they don’t want or need; (3) price controls on doctors and hospitals, which discourages them from providing quality care; (4) failure to address the lawsuit problem; and (5) cost-increasing regulatory and paperwork burden.
Having been through one or two of these myself, the new team will uncover so many fundamental flaws in the architecture that they will require at least 2-3 years of redesign, plus another year (at least) of testing prior to roll-out. Add in bureaucratic delays and you have a recipe for continuing disaster.
This plan is right out of ATLAS SHRUGGED!!!!!!
And usually in proportion to the amount of new resources added. And it usually incurs a disproportionately high increase in costs.
Oh, and I am sure the requirements are well defined and documented, and have been thoroughly vetted against the regs that define the Law itself.
Stock up on popcorn boys & girls!
Isn’t this site going to be the Holy Grail for hackers and con artists everywhere?
It’s a rewrite, or they’re in for more epic fails (which could be a good thing).
If Obama focuses on this like he focused like a laser on job creation, where there are now less people employed than in 1979, the exchanges are doomed.
Now their serious. They called the Geek Squad.
That will make it worse. The new people don’t know anything about what what was already coded. They will slow things down. The problem was with the design. Stupid design gives stupid programs.
How is the “tech surge” going to solve the problems of disinterest by healthy youth, obnoxiously high premiums, even higher deductibles, doctor shortages, doctor denials of service to Obamacare enrollees...and I could go on.
Praying for a power surge, or EMP surge, to really “help them out.”
Great idea -- throw more bodies at it. Sounds like most of the managers involved never bothered to read "The Mythical Man-Month".
Is it any wonder with these Chicago political thugs in the White House that the best and the brightest weren’t utilized from the beginning?
Yup...that will work...(rolling eyes)
How about take the site down, outsource the fix to a actually company who does this for "profit" put some realistic incentives on the table for a fast turnaround...
Probably it will be up and running right in a year...
By then we will have won the Senate and just repeal the bastard child from hell..
Even if the tech glitches were fixed, the prices will still be the same.
Inflated sky-high because of Gov't Big Brother mandates.
Forget for a moment that the reason for this website is a poorly designed and disastrous law that should have never been passed in the first place.
What matters now, in that there is some ability to actually do something about it, is keeping the monstrosity of this website in the public’s eye and holding the administration accountable for the long series of poor choices made, as well as the long series guaranteed to come.
First, because of the way the first contract was bid, the old disaster can’t be torn out from the roots and replaced entirely. That would open the old contractor to liabilities and the bidding process to congressional scrutiny. It should, but admitting failure is not an option here. This means a portion of the old poor decisions must remain, at least for a bit. This will drag down the replacement efforts, no matter how well they proceed.
Second, any well functioning IT system has an appropriately sized testing and rollout plan. Not here, schedule will not allow it. large swaths of code will be load tested for the first time in production, little to no security and penetration testing will occur, and significant risks will be accepted... often unknowingly. This means your personal information will be at risk as a user, insurance companies will be exposed to hackers and lawsuits, and all without accountability.
Third, when you pull an “all hands on deck” scramble on a complex problem, you are forced to borrow preassembled components from elsewhere and try to make them fit together. There are going to be major integration issues as each stakeholder shoves their products into the system, each with their own interfaces, data formats, and system requirements. The boutique interface translators will be a further drag on development and performance. They would also be a drag on testing, but the testing won’t actually occur.
Fourth, the political pressure is going to be a particular harm to the efforts. The administration has not been accommodating of criticism or eager to admit its faults, there is no indication this will be any different. Project manager, no matter how capable, will have a constant press by nameless bureaucrats to deliver successes they can present to the public quickly. They will shift priorities, undermine the project management at every turn and dissolve into the ether when called out for their meddling.
Long story short, this is going to be a disaster for a long time
Exactly. Building crap on top of a lousy foundation is not going to help. I’ve got 15 years of experience building enterprise applications and lipstick on the pig isn’t going to help.
If they could not do a tech surge in the last three years, what makes them think that they can do it now?
I hope the techies they hire report all the interfaces they find to the DNC and ACORN, and Soros organizations.
I’ll bet the cancer has metastasized to every socialist sympathizer that there is. It will include sharing your identity and your medical records, and will be excused after a sincere apology and the explanation that either it was a rogue worker or that they simply made a mistake.
Now that’s what I’m saying.
Time for re-reimbursement and charges.
Do you think it’s possible for them to hire people that actually know what they’re doing and have this website recoded properly in a short amount of time, say six months to a year?
This only telegraphs UTTER CATASTOPHIC FAILURE.
where will be the security checks of these “rescuers” be done?
You have more years in the barrel than I. But, having worn the white hat many times, I agree with you.
IMHO, first thing: A comprehensive document that does a no nonsense comparison between the published specs and the “finished” product. Oh, there are no specs? Well then, we may have to go back and start over.
What is really funny is that the stupid arrogant Phucker in the White House could have postponed this mess a year and blamed it on Republicans.
Software that’s been patched up to work, operates about as well as an Armani suite that was worn during a high speed motorcycle wreck (with lots of road rash) looks.
Sorry, Mr. Healthcare Official, the “best and brightest” are all gainfully employed at Google, Apple, Microsoft, Oracle, Facebook, LinkedIn, Zillow, Trulia, SalesForce.com, et al. You get the “worst and dimmest” because you are government and who in their right mind would work for you? You don’t offer anybody the chance to be a millionaire or maybe even a billionaire. Unless you’re a CEO crony corporatist crook, that is.
Yup. Easy to do this when one is spending Other People's Money.
Something I've wondered about quite a bit is that businesses are put through the wringer every year, in order to comply with SOX regulations. Given the reports that the system wasn't tested until the week before the rollout, but the company I work for spends at least a full month every year, just working with auditors for SOX compliance, I'll bet dollars to donuts that ObamaCare IT infrastructure does NOT comply with SOX! IIRC, non-compliance with SOX makes the CEO criminally liable. Since Barky is the "CEO" of the USA, I wonder if he's criminally liable?
“Sorry, Mr. Healthcare Official, the best and brightest are all gainfully employed at Google, Apple, Microsoft, Oracle, Facebook, LinkedIn, Zillow, Trulia, SalesForce.com, et al. You get the worst and dimmest because you are government and who in their right mind would work for you? You dont offer anybody the chance to be a millionaire or maybe even a billionaire. Unless youre a CEO crony corporatist crook, that is.”
You make a good point.
Been there, done that (or rather, refused to get involved when I could.) A software disaster of this magnitude takes in my experience years to fix.
actually they are very adroit thieves
Severe punishment beyond prison time is in order
The tumbrels must roll
Another few billion squandered will do the trick. To screw up this much you really need a union.
Two approaches need to take place on this. They need to happen concurrently:
1.) Hearings on why the system originally failed. Subpoena EVERYTHING related to the effort.
2.) Hearings on whether this surge effort to “fix” the problems is adhering to government contracting law. Because the way I hear this the Obama Administration is definitely going down the road of “ask forgiveness not permission” and the “fixes” will happen in a highly illegal contracting environment.
Number two is key.
WaPo: “Even now, administration officials are declining to disclose many details about the debugging effort. They will not say how many experts whom they describe as the best and the brightest are on the team, when the team began its work or how soon the sites flaws might be corrected. Still, in talking about the repairs, administration officials for the first time conceded that the sites problems extend beyond well-publicized front-end obstacles, such as with setting up a personal account.”