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Man denied 43 mn € casino jackpot due to software error
austriantimes.at ^ | 15 Aug 2011 | unattributed

Posted on 08/15/2011 9:21:33 AM PDT by smokingfrog

A Swiss dad celebrating the birth of his son with a trip to an Austrian casino won 43 million Euros - but then was told the cash would not be paid because it had been a "software error".

Behar Merlaku, 38, won the jackpot in the Bregenz Casino operated by Casinos Austria in March but after he was told there had been a mistake he kept trying to get the prize money for four months and is now going to take the case to court.

He told Austrian newspaper Heute: "When I won I was ecstatic and of course I relied upon it being a real jackpot which it was. I saw it on the screen. But then the disappointment came when two casino workers came to me and said there was a software error. They took me for a fool which I am not. I've played in many casinos and I know the way the cookie crumbles. It doesn't concern me if they have a software problem.

"I also received a letter saying that a casino worker had manipulated the jackpot by mistake. That's not my problem either, win is win.

"I will fight for this until my death. It is outrageous what they have done to me and my family. I want to spread what happened to me all over Europe. I don't accept it.

(Excerpt) Read more at austriantimes.at ...


TOPICS: Culture/Society; Miscellaneous; News/Current Events
KEYWORDS: austria; casino; jackpot
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1 posted on 08/15/2011 9:21:42 AM PDT by smokingfrog
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To: smokingfrog

Very convenient for them - a software error?

That’s why, when I play, I play table games. You can’t blame a software error for a hard 8 on-the-hop win.


2 posted on 08/15/2011 9:26:32 AM PDT by Loud Mime (Democrats: debt, dependence and derision)
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To: smokingfrog

Ya mean casino’s aren’t happy to give away all their money? wow who would have thought


3 posted on 08/15/2011 9:26:32 AM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: smokingfrog
How would the law handle it if the casino had a million dollar blackjack game and you won, but the casino later found out that there were too many aces in the deck? Would they be able to refuse to pay the winnings, or would the error in the deck be seen as their mistake and they would have to eat the loss? I would consider the way that would be handled to be the worse case acceptable for the slot machine because the deck can be physically proven to have an error after the game, while it is much harder to prove a software error.
4 posted on 08/15/2011 9:26:57 AM PDT by KarlInOhio (The Repubs and Dems are arguing whether to pour 9 or 10 buckets of gasoline on a burning house.)
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To: smokingfrog
So, I'll assume they have video surveillance, and I'm sure the casino
will track down everybody that's played the machines with that
software, and refund their monies...or not.
5 posted on 08/15/2011 9:27:21 AM PDT by Calvin Locke
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To: smokingfrog
Same story, different day/casino.

Jackpot or Mistake? Man Sues Over $1.6M 'Jackpot'

This was at the Sandia Casino on the Sandia Indian Reservation near Albuquerque about 4 years ago. IIRC, even the state couldn't help him, due to the sovereignty of the reservation, so his only recourse was the tribal council. Yeah, they're going to help. Ha!.

6 posted on 08/15/2011 9:27:23 AM PDT by IYAS9YAS (Rose, there's a Messerschmitt in the kitchen. Clean it up, will ya?)
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To: smokingfrog

This is what insurance is for.


7 posted on 08/15/2011 9:30:27 AM PDT by WackySam (Obama got Osama just like Nixon landed on the moon.)
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To: smokingfrog
I am psychic...

*concentrating...*

Yes, I see it clearly.
If this is allowed to stand

There will be a rash of regular "computer glitches" at all European casinos.

I am available for private sessions, too. My fee is very steep, but I am very good.

8 posted on 08/15/2011 9:32:43 AM PDT by Publius6961 (My world was lovely, until it was taken over by parasites.)
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To: IYAS9YAS

I wonder if it states somewhere clearly on the machine that the maximum payout is $2,500?


9 posted on 08/15/2011 9:32:51 AM PDT by smokingfrog ( sleep with one eye open ( <o> ---)
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To: smokingfrog

Who approved the ‘errored’ software for deployment?

Did the man gamble his money? Was his money accepted?

Seems like he gambled that the casino - who sets ALL the rules, approved the game for deployment, and took his money - to honor what they offered.

I’d like the courts to set a reward of $120 Million (Penalty) plus his winnings. You wouldn’t have to do that too many times, before the casion’s got the hint.


10 posted on 08/15/2011 9:34:44 AM PDT by Hodar (Who needs laws .... when this "feels" so right?)
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To: smokingfrog

So, if I go to this casino and make and ‘error’, like putting my chips on a number that I did not intend to in roulette, I could be made whole?


11 posted on 08/15/2011 9:39:13 AM PDT by fhayek
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To: smokingfrog

So, if I go to this casino and make and ‘error’, like putting my chips on a number that I did not intend to in roulette, I could be made whole?


12 posted on 08/15/2011 9:39:21 AM PDT by fhayek
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To: smokingfrog
Hmmm, maybe the casino could offer the dad a complimentary free dinner for two, to make up for the mistake? /s

If anyone ever visits this casino again, they are a sucker to the nth degree!

This guy will win any lawsuit he brings against this casino. Any jury of his peers will rule in his favor. Whatever software error that happened to cause his win is not his fault. He won fair and square. If the casino is saying he did not win because of a software error, then how many people missed out on winning a jackpot because of a software error? They need to pay up!

13 posted on 08/15/2011 9:41:06 AM PDT by rawhide
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To: smokingfrog

Ace: "He won it fair and square Nicky, what am I gonna do?"

Nicky: "Tell him its a software error or something, if he keeps pushing tell him I'll put his *&^%$#@ head in my *&^%$#@ vice."

14 posted on 08/15/2011 9:42:02 AM PDT by Abathar (Proudly posting without reading the article carefully since 2004)
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To: Abathar
I'm with the guy. The casino made a mistake? Tough.

Maybe when gamblers lose (by mistake), they should have a right to get their money back from the casino, too.

Just like Albert Brooks tried to do in this hysterical scene from "Lost in America."

Fair is fair, after all.

15 posted on 08/15/2011 9:48:51 AM PDT by Maceman (Obama: As American as nasei goreng)
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To: smokingfrog

A software error in the mark’s favor? What are the odds?


16 posted on 08/15/2011 9:54:55 AM PDT by MrEdd (Heck? Geewhiz Cripes, thats the place where people who don't believe in Gosh think they aint going.)
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To: IYAS9YAS

Yeah, just about all these machine have a maxium payout clearly posted on them. If the payout is over the max you get the max not what the machine says. Period, end of story.


17 posted on 08/15/2011 9:56:26 AM PDT by jpsb
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To: Loud Mime
You can’t blame a software error for a hard 8 on-the-hop win.

Love the hard 8! I called a $50.00 12 one time, that was sweeeeet!

18 posted on 08/15/2011 10:02:24 AM PDT by Las Vegas Ron (Rush Limbaugh = the Beethoven of talk radio)
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To: Las Vegas Ron
LV Ron, Though a sucker's bet, I love playing the hardways!! Pic of my car :) Image and video hosting by TinyPic
19 posted on 08/15/2011 10:18:57 AM PDT by Man from Oz
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To: smokingfrog
I wonder if it states somewhere clearly on the machine that the maximum payout is $2,500?

I've never been to the casino, so I can't say for certain. The story seemed to state that fact, but didn't include anything other than the casino's word on it.

Granted, this was less likely to be a win than the original story above, but still, with computers you have a problem. Yeah, buddy, that, uh, jack-pot ain't gettin' paid, cuz you had, see, a computer glitch.

20 posted on 08/15/2011 10:21:47 AM PDT by IYAS9YAS (Rose, there's a Messerschmitt in the kitchen. Clean it up, will ya?)
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