Need Mac Expert Help

MeshugeMikey | January 9, 2015 | Self

[MeshugeMikey]

My copy of google chrome is not running as it dont fully finish launching on my launch attempt .

I can not force quit it from the force quit applications window.. because its nt running. I can not launch it as the Icon in my dock seems inert.

there are a couple of forums I NEED my password for and they were available immediately using chrome.

At Wits End,

M.M.

[dinodino]

Can you pull up the Console app and post any messages which are relevant to Chrome?

[SamAdams76]

Sometimes it's better just to do a hard reboot. That is hold down the power button in upper right until everything shuts down. Wait about five minutes and then let everything start up again.

OSX is pretty stable and I can keep my system running for months on end without a reboot but eventually, something goes screwy and my only recourse is a hard power off/on.

[dinodino]

How much free disk space do you have?

[sparklite2]

I usually shut down my computer at the end of the day, but that’s just me. Going for long periods of time without rebooting can allow crap to build up in the system that can be detrimental.

[RedMDer]

Have you tried restoring from a previous version of a computer backup?

Or install another browser to access the internet then uninstall and reinstall chrome?

[shhrubbery!]

Not sure what you're describing with Chrome, but when I get the spinning-beach-ball-of-doom, and can't "force quit," I do a hard-shut down of the computer.

I.e., press the on/off button until the machine goes dark. Then press the button again to re-start. This usually solves the problem. You don't want to do a hard shut-down too often though.

[JohnBrowdie]

I'm sorry. Macs are perfect. if your mac doesn't work, it's either because you're defective, or because it doesn't choose to work. (heavy sarc)

[conservatism_IS_compassion]

Ping.

[roadcat]

Open the Activity monitor, it’s in the Applications/Utility folder. Sometimes you can find a process hogging up all the CPU time, it may be a process associated with Chrome. Select the process, then kill it by selecting View/QuitProcess from the toolbar menu for Activity monitor. The beachball spin should go away, and you’ll be able to force quit Chrome. It may be an extension or process recently added that is causing problems for you.

[ponygirl]

^^ What he said.

[Falconspeed]

Hopefully you can open Chrome, export all your passwords and bookmarks, then close and trash Chrome, and open Safari and Epic, import your bookmarks to both, and paste your passwords to Text Edit.

Option 1. Go to System Folder and Time Machine and open a previous version of Chrome.

Option 2. Go to Applications, Utilities and Activity Monitor and see if Chrome is active.

Thanks for all your excellent posts, M. Mike.

[MeshugeMikey]

the beachball isn’t spinning. Chrome isn’t actually running. It doesn’t appear in the activity monitor window.

It tried to launch. didn’t and now won’t. All the while, its icon remains in the Force Quit applications window.

[mass55th]

When my Mac gets sluggish, or an application program isn't responding properly, I run "Repair Permissions" on it. Here's what you do:

Open your Applications folder. Double-click the Utilities folder, then double-click the Disk Utility icon. After it opens, select the disk (in this case the hard drive) from the menu on the left. A blank window will open within this page. Make sure the "First Aid" tab is chosen from the menu that sits over the blank window. It should automatically be set on that anyway, but check it to be sure it is. Underneath the blank window, you will find two options. One is labeled "Verify Disk Permissions" and the other is "Repair Permissions." Click on the "Repair Permissions." The program will start running through your harddrive, and correct any permissions that need to be fixed. It may take quite a while if it hasn't been done in a long time. I've been told that "Repair Permission should be done every time you install anything new or update a program. I can't promise it will fix your present problem, but it's worth a try.

[MeshugeMikey]

1/9/16 1:11:21.115 PM Google Chrome[22726]: Communications error: { count = 1, contents = "XPCErrorDescription" => { length = 22, contents = "Connection interrupted" } }> 1/9/16 1:19:19.000 PM kernel[0]: Google Chrome He (map: 0xffffff802cca2780) triggered DYLD shared region unnest for map: 0xffffff802cca2780, region 0x7fff94800000->0x7fff94a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits. 1/9/16 2:05:11.802 PM Google Chrome[22726]: kAudioUnitErr_TooManyFramesToProcess : inFramesToProcess=1024, mMaxFramesPerSlice=256 1/9/16 2:05:59.812 PM com.apple.xpc.launchd[1]: (com.google.Chrome.82676[22726]) Service exited due to signal: Killed: 9 Thanks.

[rockrr]

I’m watching the posts with interest Mike. I don’t know Macs except for a couple of occasional uses. If it were a win machine my advice would be to reboot and restart chrome. If it still misbehaves I would try reloading chrome. Someone mentioned reverting to an earlier snapshot (although my success with that and win machines is pretty poor.

Do you have an alternate browser you could try (to resolve the question “is it just the browser or do I have a larger issue?”)?

Best of luck.

[Pikachu_Dad]

Use Safari.

[MeshugeMikey]

I never set up time machine....

Thanks

[MeshugeMikey]

That I had done just prior to posting the thread

Thank you.

[central_va]

This is how I kill firefox when it hangs. You could do the same with chrome I'm sure. Open a terminal:

$ps -ef | grep -i firefox

501  2056   123   0 Mon02PM ??       461:24.27 /Users/guest/Desktop/Firefox.app/Contents/MacOS/firefox -psn_0_1901008
  0  3791  2752   0  8:05PM ttys000    0:00.00 grep firefox

$kill -9 2056