Best advice I can give you? Don’t solicit legal advice on the internet.
how was this notice delivered?
First thing I’d do is check to make sure it’s not a scam. Did the company against whom you supposedly infringed send you a letter? I’d take it to a copyright lawyer if they’re threatening any form of legal action.
My first suspicion would be a scam. My second suspicion would be a scam.
My? to you is why do individuals ask for legal medical financial etc advise at a political web site?
Sounds like a snow job.
I suggest you search Google using the term “copyright troll.” I suspect that you are probably a potential victim.
Unless you were served notice by a registered letter, or personally by a process server, my first inclination would be towards a scam. My second and third inclinations are also towards scam.
Do you have open wi-fi at your business?
I received one of these from my residential provider. Called to verify and sure enough it was legit. I sent a formal response indicating I took steps to protect the wifi router and that was the end of it.
Give them the name of your pediatrician.
Did this come from Nigeria? or Thailand?
Likely SCAM, as others have said. This gives you an opportunity to screw with them in some fashion.
I’ve had one too. Check the return address and the postal stamp. If it was mailed from Lagos, it’s legit!
First, I’d check that the IP address could have been generated by your router, if not it’s provably a scam.
If it could really be your business’s IP address, find out whether the letter came from the rightsholder or an agent for the rightsholder to the song Let It Snow, or any other thing with that title. Again if not, it’s a scam.
If both those come up true, talk with a lawyer. Some appeals circuits have precedents which correctly recognize the technical fact that an IP address is insufficient to establish the legal identity of the downloader, while others do not. If you’re in the former and the file isn’t on your machine, you should be good, otherwise your relationship with the lawyer may be longer than just checking the status of that point of law in your appeals circuit.
Need more info:
Who is the notice from? Cable company or software company or lawyer, etc.
Does the notice tell you what to do or where to call regarding the notice?
This sounds like this:
The RIAA attorneys will try to download copyrighted materialfrom your IP and if successful, will offer a settlement or threaten to sue because you made copyrighted material available for others to download (which means you uploaded it to them).
But if there was only one file, it’s hardly worth their time. If this is them, you probably had a bunch of files available and they will want something like $750 for each song you have in that upload folder.
If it's real, it would likely have to be signed for, since things of this sort need proof of delivery and "time".
#1 ignore it.
#2 inform your office staff that every movie they want is now available on click and play sites. There is no need to download anything anymore. Do these people still go to blockbuster to rent VHS movies? Jees!
#3 if it turns out to be legit, simply claim your office offers free wireless service and you are not responsible what customers or neighbors download. Do you really think McDonalds, due to their free wi-fi service, is paying out claims for copyright infringement?
I received one of these scam notices after I posted a short video on you tube. The video was a short family movie converted by Walgreens to video. They added the background music. I simply deleted it from you tube.