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Chassis Intruded! Fatal Error… System Halted
tp69 blog ^ | 02/21/2018

Posted on 10/25/2019 7:42:17 AM PDT by FourtySeven

Got an ASUS motherboard? Are you having problems booting sometimes? Do messages regarding ‘chassis intrusion’ get displayed on your screen, and stop the boot process, even though no-one has opened the case? There might be a simple solution.

Chassis Intruded! Fatal Error... System Halted. The first time I got the above message I was a bit surprised. I’m the only one that uses my computer, there are no kids in the house, and the case hadn’t been opened for months. Pressing the Reset button resulted in a clean boot, so I wasn’t worried. Computers do strange things sometimes and reboots make most of the problems go away.

But, it happened again a few weeks later, and again, and again… Ultimately, a pattern emerged: Whenever the power was cut to the computer for an extended period of time, the intrusion message would come up.

Sometimes I power off my computer from the wall for a few hours when a thunderstorm is rolling through. Sometimes the LEDs on my stupid Steelseries keyboard will stay on even after the system has shut down, so I terminate power using the switch on the Power Supply Unit (PSU). Sometimes I turn off power at the PSU when cleaning coolers and fans, installing solid state drives, and otherwise maintaining or tweaking the system. Sometimes I go camping and power down the whole house (except the fridge) from the fuse box.

Opening the case wasn’t causing the error. Physically cutting off power to the system was.

newsun-cr2032-replacement-lithium-battery The only hunch I had was that it might have something to do with the battery.

Every motherboard has a small clock in it that keeps track of the time. When the computer is connected to an AC outlet on a wall, the clock is powered by that. When the power is physically cut (by turning it off at the wall or on the back of the PSU) then the clock is powered by a small battery on the motherboard instead. If the battery is nearing the end of its life, and there isn’t enough power to keep the clock running, the clock will drift or reset, and when your computer starts up you are greeted with an operating system message telling you that your clock may be incorrect. I’ve seen that happen many, many times over the years.

Even though I wasn’t seeing any clock symptoms here, I reasoned that something like a chassis intrusion system would need to monitor at least something while the power was disconnected, and if the battery was weak there may not be enough power for that circuit to operate properly. Enough power for the clock, yes, but not enough for intrusion detection. (Or it could be some obscure but related value stored in CMOS that was being wiped.)

So, whilst driving past Bunnings one day I popped in and picked up a pack of four CR2032 3V Lithium batteries for about $6. When I got home I popped the case open, replaced the old battery with a new one, and closed it back up. Only took a few minutes. That night I shut down and terminated power to the system completely using the switch on the PSU. The power was completely cut for over eight hours overnight.

In the morning I reconnected the power and booted the machine — everything worked perfectly. No error message. Nor has there been an error message for the days weeks months since (even though I’ve had to cut power a number of times for various reasons).

Problem. Solved. 🙂

If you are in the same situation — getting chassis intrusion messages when you boot, or clock errors, or any other symptom that seems to occur after cutting power to your system — then spend a couple of bucks and replace your motherboard battery before trying anything else. It could be the fastest and cheapest hardware fix you ever get to perform.

Happy booting!

PS: My motherboard is an ASUS Maximus IV Extreme-Z and was purchased in 2011. Lots of other ASUS motherboards have the chassis intrusion feature, so I suspect will behave the same way when the battery starts to die. Also, motherboards from other vendors like MSI, ASRock and Biostar probably have a similar feature on at least some of their boards. I don’t consider this problem/fix to be motherboard-specific, or even vendor-specific.

PPS: Motherboard batteries should last at least 3 years in a typical system that spends the vast majority of its time plugged into an AC outlet. They will discharge faster in systems that are physically disconnected from external power frequently and/or for extended periods of time (e.g. because you use one of those ‘energy saving’ powerboards that cut power off completely when you press a button on a remote, or you’re in the habit of turning off your system at the PSU because it’s the only way you can get all of those motherboard LEDs to turn off at night so you can get to sleep, or the system is put into storage due to changing circumstances). I’ve had batteries last over 8 years in servers that are continuously powered and running.

PPPS: I tested the old battery with a multimeter. The voltage of the cell was 2.26V. This is well below the 3.0V ‘normal’ level, and getting quite close to the 2.0V threshold at which the performance of a CR2032 cell falls off a cliff. It would seem that 2.26V is still enough for the clock circuitry to function normally, but not enough for the intrusion detection circuitry.


TOPICS: Computers/Internet
KEYWORDS: asus
Posted this for anyone else having this problem. After a recent move, I received the error message in the title of this thread, and I was convinced the Motherboard got fried in the move. I was thinking I'd have to replace it or my whole system.

After some research though, came across this nice blog entry from last year that solved my problem completely. For about $5 (for two batteries actually, only needed one, but now I have an extra) at my local Food Lion. So if you're having this issue, even if you don't have an ASUS MB, try this first if your MB is more than 3 years old.

You can read the whole blog post here, the entire post copied and pasted here, so you don't need to go to the blog! (Just adding that so humblegunner doesn't get on me for blog pimping hehe). It's not even my blog.

Again, just sharing this for anyone having the same problem. Definitely worth a try at least, before you run out and spend a couple hundred bucks on a new motherboard or worse a thousand on a new computer. I'd just verify that your motherboard uses the same type of battery (CR2032) described here, probably does it seems they are pretty standard but just in case before you waste the $5.

Maybe everyone else here knew of this solution already, if so great. I just thought maybe someone could benefit. You can find helpful videos online describing how to change the battery, or consult your motherboard manual.

The only thing you'll need to do after doing this is reset the internal clock time since removing the old battery will of course wipe that. But that's pretty easy, my BIOS prompted me to do that when I restarted the computer.

1 posted on 10/25/2019 7:42:17 AM PDT by FourtySeven
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To: FourtySeven

I always turn off the chassis intrusion feature from the BIOS, myself. In my experience, a weak battery either throws its own error (right approach) or the clock suddenly doesn’t keep good time, at least on boot.


2 posted on 10/25/2019 7:56:14 AM PDT by Dr. Sivana (Sutor, ne ultra crepidam--Appelles of Kos)
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To: Dr. Sivana

Chassis intrusion means a Chines or Russian spy has entered your pc.


3 posted on 10/25/2019 8:18:23 AM PDT by minnesota_bound (homeless guy. He just has more money....)
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To: minnesota_bound

Or....

What Is Chassis Intrusion Detection?
https://www.techwalla.com/articles/what-is-chassis-intrusion-detection

Photos
https://tinyurl.com/yxggf26u


4 posted on 10/25/2019 8:20:22 AM PDT by minnesota_bound (homeless guy. He just has more money....)
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To: Dr. Sivana

I guessed it when you said you had unplugged it.

Years ago these batteries needed changing every few years.


5 posted on 10/25/2019 8:22:12 AM PDT by ImJustAnotherOkie (All I know is The I read in the papers.)
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To: FourtySeven

To be honest the CMOS battery dying is an indication you’ve had the board a really long time ;-). Asus Maximus hero used to be an awesome gaming motherboard brand. The newer ones all seem to have cheaper VRM’s that are noisy.


6 posted on 10/25/2019 8:25:22 AM PDT by miliantnutcase
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To: minnesota_bound
Chassis intrusion means a Chinese or Russian spy has entered your pc.

Or space aliens have entered your nether regions...

7 posted on 10/25/2019 8:43:17 AM PDT by null and void (Convicted spies are shot, traitors are hanged, saboteurs are subject to summary execution...)
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To: null and void

Could be Ant-man too.


8 posted on 10/25/2019 8:57:13 AM PDT by Boogieman
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To: Boogieman

hmmmm. Aunt-Man. A transsexual superhero?


9 posted on 10/25/2019 9:06:27 AM PDT by null and void (Convicted spies are shot, traitors are hanged, saboteurs are subject to summary execution...)
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To: FourtySeven

Had similar problems with an old computer...finally got tired of having to tell the BIOS to ignore the errors so it would boot up and changed the battery - ran good for another couple years before the HD finally did what old HDs do...


10 posted on 10/25/2019 9:16:45 AM PDT by trebb (Don't howl about illegal leeches, or Trump in general, while not donating to FR - it's hypocritical.)
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To: miliantnutcase
To be honest the CMOS battery dying is an indication you’ve had the board a really long time ;-)

Yes, I took that as a good sign the purchase was a good one! Hopefully I can squeeze a couple more years out of it before having to rebuild another machine.

11 posted on 10/25/2019 10:10:25 AM PDT by FourtySeven (47)
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To: Dr. Sivana

I was tempted to turn it off too, but after reading this I thought the battery change may be better to try at first. After all, if it was a weak battery, I thought it would need to be changed anyway at some point.


12 posted on 10/25/2019 10:12:17 AM PDT by FourtySeven (47)
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To: FourtySeven
I was tempted to turn it off too, but after reading this I thought the battery change may be better to try at first.

I turn it off because it is in my home office and I am constantly fiddling with the innards. Comparable to the AC cord interlock on the backs of old tube TVs that my dad would routine defeat with a "cheater" cord (and removing the metal bracket itself).
13 posted on 10/25/2019 10:22:53 AM PDT by Dr. Sivana (Sutor, ne ultra crepidam--Appelles of Kos)
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To: FourtySeven
Chassis Intruded! Fatal Error… System Halted

Ha...and I thought this thread was about the Tesla battery exploding and the door handles locked resulting in a carbonized driver.

14 posted on 10/25/2019 11:17:35 AM PDT by spokeshave (If anything, Trump is guilty of attempting to obstruct injustice.)
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