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No Winner In Debate Over Data Analytics And Traditional Polling (Cruz campaign consultant)
Campaigns & Elections ^ | November 3, 2017 | Chris Wilson

Posted on 11/04/2017 8:41:41 AM PDT by 2ndDivisionVet

We have entered the era of the individualized campaign.

Data analytics allows large reams of data to influence how we reach the individual voter. This development doesn’t make polling obsolete, it just means it’s not omnipotent.

Not everyone agrees with this approach. In fact, we’re see a reinvigorated debate over polling and analytics taking place among top practitioners. It breaks down roughly like this, is it better to rely the emerging field of “big data” and predictive analytics, or fallback more established data solutions such as survey research?

The debate was reignited back in September after Democratic pollster Stan Greenberg published “How She Lost,” which covered his first-hand frustrations in trying to encourage Hillary Clinton’s campaign to reshape her economic message to better address the struggles of working class whites. His perspective is enlightening for any political junkie.

One of Greenberg’s clear premises suggests Robby Mook, Clinton’s manager, was overly-reliant on “flawed analytics” instead of more traditional survey research tools, like battleground polling and focus groups, to allow the campaign to better communicate with primary and general election voters.

Greenberg’s bias toward an almost complete reliance on polling, and limited faith in data analytics, is obvious. But as a practitioner who managed both fields on Sen. Ted Cruz’s presidential, I simply ask: why not both?

First, it’s important to define the fast-changing field of data analytics. It’s the process of accumulating large reams of data on individual voters to predict voting habits, using a substantial number of interviews to better understand what behaviors correlate with certain voter attitudes.

Let’s get more specific; Firms like mine collect reams of data on individual voters.

We know the restaurants you frequent, the catalogues you browse, the pages you visit online. In 2010, we assigned a voter score to a voter based on roughly 200 pieces of data per voter. In 2014, that grew to 800 pieces of data. When we built out a series of sophisticated data models for Cruz’s campaign in all 50 states, we had roughly 5,000 pieces of data per voter.

Each piece of data is analyzed to create a voter profile. Some data points carry more weight than others, but all data is analyzed. We often layer into that detailed analysis psychological profiles, so we not only understood where a voter stands on the Second Amendment but how to approach them.

This process results in models that allow our campaigns to understand – and develop unique messaging and target individuals based on whether they are a Second Amendment supporter due to a hunting hobby, their support of the constitutional right to bear arms, or the basic right to defend oneself.

We have so much data, and the algorithms are so sophisticated, that we use machine learning to develop the models. We used these techniques so precisely that it helped Cruz overcome candidate Donald Trump’s tremendous free media advantages in Iowa, and helped the Club for Growth propel Sen. Ron Johnson to victory in Wisconsin even though 29 of 30 public polls had his opponent in the lead right up to Election Day.

In both races, we knew who was motivated to turn out and vote, and which voters were less likely to vote, but would support our candidate if they did. Moreover, in the case of the presidential race, we knew which voters would be pushed to a third candidate if we attacked Trump, and which voters would stick with our candidate regardless.

This type of information is vital, and it allows campaigns to deliver messages on an individual level. Where the old-school method was to blow out the airwaves with 1,000 Gross Ratings Points without any nuance for the diversity of the electorate, the new method is micro-advertising campaigns targeting smaller groups of voters who share an understanding of a certain issue.

Polling can tell you what some of those issues are, but it can’t tell you with the same precision whom to target. That’s where data analytics comes in.

Survey research and predictive analytics are complementary tools, not competitors.

Traditional polls allow any campaign to make a few big decisions well. Predictive analytics tools allow them to make many small decisions well. When both tools are used to their fullest, a campaign maximizes its chances at victory.

Polling plays a role that predictive analysis simply cannot as a stand-alone. Survey research helps campaigns develop the broad narrative themes for large, but certainly not always monolithic, blocs of voters.

Where traditional survey research is limited as a standalone to predict turnout, a ballot result or even pinpoint messaging for smaller groups. These tasks are where the power of predictive analytics can enhance the effectiveness of traditional polling tools.

Greenberg is right that a presidential campaign shouldn’t eschew traditional polling exclusively for data analytics in battleground states. The reasons are many, one of which is this: a presidential race gets so much attention in the free media that coverage of the race can drown out advertising appeals.

While it is commonly understood that if Clinton is talking about continuing economic growth and progress from the Obama years, working class, white Midwesterners are more likely to turn against her message as detached from their reality. Even if the Clinton data analytics team filled up their Facebook feed with ads on worker retraining and creating new manufacturing jobs, the news coverage simply overpowered everything else.

But the failure of the messenger doesn’t invalidate the method. If you knew that working class, Midwestern whites were motivated by economic grievance, why wouldn’t you tailor a message that appeals to them?

If you knew a 60-year old laid off factory worker has no interest in being “retrained,” naturally you wouldn’t advertise to their Facebook feed a message about investing in new job training.

That said, there may also be voters in the same state, perhaps younger and potentially more upwardly mobile, who may be receptive to such a message.

The point is, the modern campaign should target down to the individual, with messages tailored to the individual, not with simply one broad theme blasted on network television to diverse voters across various media markets.


TOPICS: Computers/Internet; Politics; Science
KEYWORDS: analytics; cruz; hillary; trump

1 posted on 11/04/2017 8:41:41 AM PDT by 2ndDivisionVet
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To: 2ndDivisionVet
My job takes me all over the US, primarily to areas outside the big cities. In the spring and summer of 2016 my travels brought me to West Virginia, Ohio, western PA, and western MD. There was huge support early on for candidate Trump. Homemade yard signs everywhere, long before the official nomination.

It was so obvious to me, and to any observer that Trump would not only win the nomination but would win the Presidency. It was no surprise at all after observing such traditionally "blue" Dem regions were already solidly Trump, months before the election. The pollsters and the establishment were completely blind to what even the untrained eye could see.

2 posted on 11/04/2017 8:58:07 AM PDT by Governor Dinwiddie (Why do the heathen rage, and the people imagine a vain thing?)
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To: 2ndDivisionVet

Same kind of models used to predict global warming, how did that help you Hillary?


3 posted on 11/04/2017 8:58:41 AM PDT by UB355 (Slower traffic keep right)
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To: 2ndDivisionVet

There are only three things an election needs to know in this day and age.

1. What would make you switch to the candidate from the opposite party? economics, religion, socialism, terrorism, immigration, etc.

2. If your candidate is elected, how many election cycles of his/her lying would you tolerate before electing someone else, either in the primary or general?

3. Do you vote for your party regardless of the candidate or message? And do you vote based on race and sex?

With those three pieces of information, if I worked for a campaign, I would never lose.


4 posted on 11/04/2017 8:59:50 AM PDT by EQAndyBuzz (“The fundamental question of our time is whether the West has the will to survive.” - DJT)
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To: 2ndDivisionVet

Interesting stuff, but it misses a huge unpredictable variable: the nonvoter. Nonvoters are already the biggest demographic in essentially all non presidential elections. (And it’s a demographic I’m now a proud member of)

That’s why you see these increasingly shrill campaigns. The objective of most campaigns is not to persuade anyone, its to frighten those who are on “your side” to bother to show up.


5 posted on 11/04/2017 10:31:26 AM PDT by RKBA Democrat (Christianity and politics don't mix.)
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To: EQAndyBuzz

You forgot the most important thing to know. What will motivate you to show up?


6 posted on 11/04/2017 10:33:16 AM PDT by RKBA Democrat (Christianity and politics don't mix.)
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To: Governor Dinwiddie; 2ndDivisionVet

Trump support seemed to come in increasing waves, from that down-escalator speech forward.

He had me at that speech.

Trump became a political martyr with all the opposition laughing at him, mocking him, recklessly out spending him, arrogantly blowing him off and relentlessly slandering him.

By the time they finished with him, he looked like George Washington crossing the Delaware.

Increasing support came in waves, until it finally plateaued enough to to take out everyone else, and the history of a patriot was written.

Hissy-fits were thrown to actively cheat him out of his earnings at convention.
That nasty effort will never be forgotten, and cemented the future of a Trump revolution.


7 posted on 11/04/2017 10:34:57 AM PDT by RitaOK (Viva Christo Rey! Public Education/Academia are the farm team for more Marxists coming... infinitum.)
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To: 2ndDivisionVet

Ah one of Teddy’s boys...always telling us he would win if he could face Trump one on one

Teddy would have lost to Hillary


8 posted on 11/04/2017 10:53:51 AM PDT by Nifster (OI see puppy dogs in the clouds)
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To: Nifster

Not if he’d kept using Cambridge Analytica and that crew. They were instrumental in Trump beating Hillary after Cruz dropped out and they switched over.


9 posted on 11/04/2017 10:56:14 AM PDT by 2ndDivisionVet (You cannot invade the mainland US. There'd be a rifle behind every blade of grass.)
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To: 2ndDivisionVet

I wouldn’t need none of that to know I don’t go anywhere near coal country and tell ‘em “we’re going to put a lot of coal miners and coal companies out of business.”


10 posted on 11/04/2017 1:27:18 PM PDT by stylin19a (Best.Election.Ever)
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To: 2ndDivisionVet
This is a big, big issue within the polling biz. It was also one of Allen and Parnes' arguments in Shattered: Inside Hillary Clinton's Doomed Campaign, that a too-heavy reliance on data analytics by Mook's staff and a hemorrhaging budget caused him to turn off traditional polls during the last weeks of the campaign.

Data analytics is essentially a business model, which attempts to anticipate future actions (purchases, usually) on the basis of patterns of past activity. With the latter data one can, in theory, dispense with broad polling and instead, use highly refined, small-sample polls to fill in the gaps. These are cheaper and faster - they require fewer calls (if it's a telephone poll), smaller call centers, fewer callers, and can be completed in time for analysts to recommend tactical changes to candidates.

They can miss trends, however, and certainly did this past Presidential election for analysts within both campaign staffs. "Past performance," as the stockbroker disclaimer says, "is no guarantee of future results." One such trend that was missed was the movement of the formerly strongly Democratic white working-class vote to the Republican candidate. Things change, and the numbers follow, they don't lead.

In short, the accusation is that Mook's staff was flying blind, and the behavior of their candidate in the last weeks of the election seems to validate that. Hillary was schmoozing with heavy donors in Arizona when Wisconsin was being lost. A single visit to that hitherto unvisited state might have turned that trend if anyone had known that.

There are, however, a couple of problems with large-sample traditional polling in this regard. Expensive, yes, slow, unavoidably, and one more: these are called "internal" polls not only because the results are held confidentially, but because what is supplied to the campaign staff is raw data, which it is up to that staff to distill and analyze internally. Pollsters use their own staffs to analyze public polls, which have become weaponized right into irrelevance. But that means the campaign staff has to have its own analysts and they have to work very fast if they are to keep up with the tactical ebb and flow of public opinion. The bigger the sample, the more work that takes and the less timely the results.

So you compromise, which is what the author is trying to get at while still defending the data analytics that so obviously failed last November. Any poll of any kind, however big, is nothing more than a snapshot, and things change.

11 posted on 11/04/2017 1:49:38 PM PDT by Billthedrill
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