Posted on 03/29/2016 2:42:37 PM PDT by CedarDave
MSI for Win7 is fine, but I’m wondering why tethering an iPhone would cause the prompt for an update for iTunes *and* video drivers. I’m too far away to dig further. I’d let the smart folks st Apple know.
You’re correct for Win updates, and I’m also bothered about the tethering. Apple needs to know.
Dave,
Just to be certain everything is currently kosher, I would uninstall everything and re-install from a guaranteed Apple installer. At this point, you cannot be certain you haven’t gotten a bogus version from somewhere.
I didn’t say anything about a video driver!
Trying to contact Apple on Chat - no response. Probably asleep in India!
No answer on Chat. Calling Apple iTunes phone support now — on extended hold ...
Finally got through. Sent Apple itunes diagnostic and URL of virus found by AVG.
Sweet. Was his name Bob? ;-)
What I like to do is
1-download iTunes installer
2-run it. Let installer update iTunes rather than iTunes update itself.
I had problem once. Maybe Apple fixed the problem.
I got a call back from Apple support. Their engineers would like more details on the Win32/herz virus that I found. Told them to call back next Friday as I’m traveling away from home until then.
I got a call back from Apple support. Their engineers would like more details on the Win32/herz virus that I found. Told them to call back next Friday as I’m traveling away from home until then.
Luck. Please share the results.
Got the call back from Apple this p.m. They wanted the version of my AVG file and wanted to take a look at my “msinfo32” file. After looking at it myself, I didn’t see anything too personal and sent it to them. They will get back to me again after the weekend.
Good news. Msinfo32 tracks changes made to system settings and events, and how Windows reacts to them. The AVG file should show any triggers there as well.
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