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Apple Update Software downloads Win32/herz trojan virus
Self | March 29, 2016 | Self

Posted on 03/29/2016 2:42:37 PM PDT by CedarDave

Running Windows 7. Plugged in my iphone to download some work photos, and an update from Apple popped up to update itunes and video software. I started the download and my AVG business antivirus detected the win32/herz virus and deleted it. Checking on the name and it appears to be a particularly nasty virus.

If any Apple fans on here know how to notify Apple, I'll be glad to send the URL link. It starts with swcdn.apple.com/... and seems to be a legitimate link.


TOPICS: Computers/Internet
KEYWORDS: apple; applesoftware; itunes; win7; windows7
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To: CedarDave

MSI for Win7 is fine, but I’m wondering why tethering an iPhone would cause the prompt for an update for iTunes *and* video drivers. I’m too far away to dig further. I’d let the smart folks st Apple know.


21 posted on 03/29/2016 5:43:34 PM PDT by LoneStar42
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To: proxy_user

You’re correct for Win updates, and I’m also bothered about the tethering. Apple needs to know.


22 posted on 03/29/2016 5:46:21 PM PDT by LoneStar42
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To: CedarDave

Dave,

Just to be certain everything is currently kosher, I would uninstall everything and re-install from a guaranteed Apple installer. At this point, you cannot be certain you haven’t gotten a bogus version from somewhere.


23 posted on 03/29/2016 5:46:28 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue..)
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To: LoneStar42

I didn’t say anything about a video driver!


24 posted on 03/29/2016 5:58:03 PM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: LoneStar42

Trying to contact Apple on Chat - no response. Probably asleep in India!


25 posted on 03/29/2016 6:03:26 PM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: Swordmaker

No answer on Chat. Calling Apple iTunes phone support now — on extended hold ...


26 posted on 03/29/2016 6:19:23 PM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: CedarDave

Finally got through. Sent Apple itunes diagnostic and URL of virus found by AVG.


27 posted on 03/29/2016 7:27:05 PM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: CedarDave

Sweet. Was his name Bob? ;-)


28 posted on 03/29/2016 9:38:41 PM PDT by LoneStar42
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To: CedarDave

What I like to do is

1-download iTunes installer
2-run it. Let installer update iTunes rather than iTunes update itself.

I had problem once. Maybe Apple fixed the problem.


29 posted on 04/01/2016 4:43:15 PM PDT by doomtrooper99 (Mr Truman, you did not finish the job)
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To: Swordmaker; LoneStar42

I got a call back from Apple support. Their engineers would like more details on the Win32/herz virus that I found. Told them to call back next Friday as I’m traveling away from home until then.


30 posted on 04/03/2016 9:20:14 AM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: Swordmaker; LoneStar42

I got a call back from Apple support. Their engineers would like more details on the Win32/herz virus that I found. Told them to call back next Friday as I’m traveling away from home until then.


31 posted on 04/03/2016 9:20:31 AM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: CedarDave

Luck. Please share the results.


32 posted on 04/03/2016 1:38:40 PM PDT by LoneStar42
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To: LoneStar42; Swordmaker

Got the call back from Apple this p.m. They wanted the version of my AVG file and wanted to take a look at my “msinfo32” file. After looking at it myself, I didn’t see anything too personal and sent it to them. They will get back to me again after the weekend.


33 posted on 04/08/2016 2:53:52 PM PDT by CedarDave (Extremist Muslims want to kill you; moderate Muslims want extremist Muslims to kill you.)
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To: CedarDave; Swordmaker

Good news. Msinfo32 tracks changes made to system settings and events, and how Windows reacts to them. The AVG file should show any triggers there as well.


34 posted on 04/08/2016 3:12:46 PM PDT by LoneStar42
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