Apple PAY FUD Ping!
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Posted on 10/27/2014 11:28:57 AM PDT by Citizen Zed
Complaints of double charges and frequent crashes from users of Apple’s new electronic payment system are marring the launch of the company’s newest service offering. The double-charge bug seemed to be affecting Bank of America customers using their Visa credit cards for Apple Pay.
The system, which launched earlier this week, also seems to be befuddling cashiers who might have failed to stay up to date on Apple’s latest innovations. Since the transaction requires only that users hold their iPhones close to a near field communication (NFC) reader while pressing their thumb on the handset’s TouchID sensor, many clerks are not even aware the customer has paid for their transaction. Others have insisted that their terminals will not accept Apple Pay, only to watch successful transactions go through without a hitch.
In some cases, cashiers at drive-through windows have been bewildered by requests from customers to hold their phones up to the restaurants NFC readers. In others, the NFC readers have been installed in such a way that they are inaccessible to customers, forcing them to hand their phones over to cashiers.
In-app purchases, meanwhile, have also given some users trouble, with some apps that have agreed to accept Apple Pay still not providing an option to do so. Perhaps ironically, online purchases have also proven to be tricky for some users.
(Excerpt) Read more at business.newsfactor.com ...
They’ll be working out the bugs for a while it sounds like.
Bitcoin? is that still around?
Cool. Buy one, pay for two.
I can see us going the opposite way from an all electronic society to an all cash one. Makes it harder for gubmit marshmallow major cretins to track things.
And Apple had better watch it. They’re beginning to look like the masters of idiocy: Microsoft. I’m an Apple fan, but if I wanted GM quality, I’ll go back to Microsoft.
Bank of America admitted that their double billing was BoA’s fault, but Apple haters jumped on this as they always do.
But hey! It'll even get more fun when you've got your iWatch too!
Truthfully, most people just stopped using the app on Android as it only worked half the time (mostly broken or never attached NFC readers), and fumbling with the phone to pull out the wallet to complete the purchase - it's just easier to pull out the credit card to begin with.
A shame, I LOVED Wallet when it first came out, I could leave my wallet at home and just have the phone when out on an evening walk and if I wanted something, I could just wave my phone at the reader.
As always, customer demand will fuel fixing the problems, but until it is no longer easier to just pull out your credit card in the first place, there's little incentive for retailers to fix the problems.
I’ve been using Google Wallet NFC payments since at least 2011. Works fine.
“I can see us going the opposite way from an all electronic society to an all cash one.”
Please send my $100 cash in an envelope ....
They have outsourced coding and QA. Quality is taking hit.
You couldn’t pay me to be an early adopter of Apple pay.
Went to the link and the advertisers I saw were Dell, Blackberry and Microsoft. I guess there’s no possibility of anti-Apple bias here.
Anyway, my assessment is that this is just more of the expected FUD, the memory of which will vanish as the waves of Apple Pay success continue.
like Neuton?
How does apple get around Disney’s patents on magicband?
This morning’s 9:AM Fox Business News channels lead story was how CVS & RiteAid & a few others were booting out Apple’s pay system. They said that unconfirmed reports were they will join in the use of a rival system being implemented by MCX, which has a number of big retailers (like Walmart & Target) as investors.
There’s a reason they call it the bleeding edge, and why I’m not an early adopter.
Funny how it never goes the other way....
Vote republican, (dem) machine changes it to democrat.
They’re working on ‘changes it to democrat’ X2.
Although the problem did turn out to be a technical issue on Apple’s end, only Bank of America could refund the money, since Apple does not keep account information on Apple Pay users.
What a bunch of hooey. Bank of America has stated the issue was at BofA's end and has already refunded the approximately 1000 charges that were double billed. No "update" has been released and no more double billing has occurred beyond the first day.
It could not possibly have been an Apple, if it was, more than just Bank of America would have been affected. Since they were not, it was not ApplePay's issue.
In fact, Bank of America apologized for the errors.
""We apologize for this inconvenience and are correcting this issue immediately," (Bank of America) spokeswoman Tara Burke says in a statement.
Nor were there crashes of any noteworthy numbers. Try doing a search for such a thing and see if you can find any such reports. A few users needed to reinstall the software because they were having an issue reading their cards with Passbook, but it was easily handled by a re-install. Problem solved.
Yes, some store clerks did not know their NFC terminals could accept ApplePay. I ran into that at a Chevron Station last week. The clerk was astounded that it worked. So what. That is an issue of the owners of the franchises not paying attention.
Almost all of this is just plain made up FUD. . . for example the idea that people are being forced to hand their iPhones to clerks at drive throughs. . . that is absurd, because without your live, active finger pressing the fingerprint sensor within a few inches of the NFC sensor, IT WON'T WORK!!! This whole thing is a compendium of scare tactics or FUD. Here's a good example:
Among other complaints, users have reported that the app crashes frequently. The bug seems to plague owners of the 128-gigabyte model of the iPhone 6 Plus with more than 700 apps installed. In some cases, the crash has caused the handset to get caught in a reboot loop, requiring owners to take their phones to an Apple store for repair."I love that touch about forcing users to have to take their "handset" to the Apple store for repair because of the "reboot loop". . . when resetting an iPhone is fairly easy to do, as is reinstalling iOS. SHEESH! What a load of TRIPE!
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