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Burgers via call center? Jack in the Box...outsourcing fast-food orders.
The Christian Underground ^ | n.d. | Craig Portwood

Posted on 09/08/2014 12:53:05 PM PDT by WhiskeyX

Burgers via call center?

Jack in the Box in Charlotte North Carolina testing process of outsourcing fast-food orders.

That crackling voice taking your order at a fast-food drive-through may come from a lot farther away than the restaurant: Try Texas, or even overseas.

San Diego-based Jack in the Box has tested outsourced drive-through order-taking since mid-2008 at seven of its 30 Charlotte-area restaurants. Spokeswoman Kathleen Anthony declined to specify the locations, though workers at the Cotswold restaurant in Charlotte recently said their restaurant uses the system.

The technology is intended to improve speed, accuracy and service, freeing up restaurant employees to process orders,

That crackling voice taking your order at a fast-food drive-through may come from a lot farther away than the restaurant: Try Texas, or even overseas.

(Excerpt) Read more at beaconoftruth.com ...


TOPICS: Humor
KEYWORDS: foreign; jackinthebox; jobs; outsourcing
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To: Thunder90

That’s basically what I do with Domino’s Pizza.

I order it online, and by the time I get to the store, it’s ready.


21 posted on 09/08/2014 1:14:23 PM PDT by dfwgator
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To: dfwgator

I love their little Order Tracker for delivery orders


22 posted on 09/08/2014 1:15:12 PM PDT by GeronL (Vote for Conservatives not for Republicans)
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To: FlingWingFlyer

Want robots at McDonald’s? Hike minimum wage: Zell
CNBC ^ | 3 Sep 2014 | Matthew J. Belvedere

Posted on 9/6/2014, 9:19:39 AM by KeyLargo

http://www.freerepublic.com/focus/news/3201179/posts?page=2


23 posted on 09/08/2014 1:18:17 PM PDT by KeyLargo
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To: WhiskeyX

So I guess those $15 an hour employees won’t be needed.


24 posted on 09/08/2014 1:18:18 PM PDT by fatnotlazy
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To: Vigilanteman

25 posted on 09/08/2014 1:21:07 PM PDT by KeyLargo
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To: dfwgator
Just make sure that you don't have Jesse Jackson make up the pizza - CRACKER!
26 posted on 09/08/2014 1:24:09 PM PDT by KeyLargo
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To: WhiskeyX
"This is Peggy. ... May I Take Your Order?"


27 posted on 09/08/2014 1:24:31 PM PDT by TexasCajun
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To: WhiskeyX
"NO!! ... Jumbo-Jack - Jumbo-Jack! ...Not Wumbo Wack!"


28 posted on 09/08/2014 1:26:35 PM PDT by TexasCajun
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To: WhiskeyX

Some fast food restaurants have been doing this for years.


29 posted on 09/08/2014 1:27:29 PM PDT by cripplecreek ("Moderates" are lying manipulative bottom feeding scum.)
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To: Thunder90

I don’t see myself buying and consuming a robot made burger, but I don’t eat fast food anyway.

That order-and-delivery won’t work in rural areas like this one unless there is a grocery chain with a store within 25 miles or so, because there are in-Texas-only chain grocery stores in the nearest two towns-20 miles or less. But when it comes to other stuff, most people order retail stuff on the internet already-cheap and fast, UPS delivered to the door no gas used, or go to the nearest local stores. Cell phone service is not perfect here-not enough towers, not many people either-those of who live here love it...


30 posted on 09/08/2014 1:29:20 PM PDT by Texan5 ("You've got to saddle up yoiur boys, you've got to draw a hard line"...)
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To: WhiskeyX

Maybe as far as Australia for those kangaroo burgers.


31 posted on 09/08/2014 1:29:46 PM PDT by Vaquero (Don't pick a fight with an old guy. If he is too old to fight, he'll just kill you.)
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To: WhiskeyX

The technology is intended to improve speed, accuracy and service, freeing up (NON-ENGLISH SPEAKING) restaurant employees


32 posted on 09/08/2014 2:02:38 PM PDT by G Larry (Which of Obama's policies do you think I'd support if he were white?)
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To: Thunder90
Momentum Machines already automates the fast food process. Not sure how many machines they're currently selling.
33 posted on 09/08/2014 2:08:07 PM PDT by neefer (Because you can't starve us out and you can't make us run.)
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To: G Larry

That’s almost funny. They have to go abroad to find English speaking help for the order window. But they can’t hire it locally.


34 posted on 09/08/2014 2:19:17 PM PDT by Vigilanteman (Obama: Fake black man. Fake Messiah. Fake American. How many fakes can you fit in one Zer0?)
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To: WhiskeyX; GeronL; Slings and Arrows

Wonderful, as if that crackling voice was hard enough to understand, soon it will be English as a second (or third) language...

How many of the people taking orders will be doing that concurrent with their IT desk jobs for America?


35 posted on 09/08/2014 2:22:35 PM PDT by a fool in paradise (ISIS has started up a slave trade in Iraq. Mission accomplshed, Barack, Mission accomplished.)
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To: WhiskeyX

How long until they complain about having to take offensive orders for sacred cow meat all day?


36 posted on 09/08/2014 2:23:33 PM PDT by a fool in paradise (ISIS has started up a slave trade in Iraq. Mission accomplshed, Barack, Mission accomplished.)
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To: WhiskeyX
“I be very pleased to be helping you now...would you be liking a Slurpee?”
37 posted on 09/08/2014 3:15:05 PM PDT by JPG ("So sue me". OK, we will.)
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To: Vigilanteman

$$$/hr

“They have to go abroad to find English speaking help for the order window. But they can’t hire it locally.”


38 posted on 09/08/2014 3:37:54 PM PDT by G Larry (Which of Obama's policies do you think I'd support if he were white?)
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To: WhiskeyX

more workers to lose jobs over raises in the minimum wage

drops many of them would have kept without a raise in the legal minimum wage

what is one of the ancillary effects of raises in the legal minimum wage? it is one of the factors that contribute to the growth of the permanently unemployed


39 posted on 09/08/2014 4:40:13 PM PDT by Wuli
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To: WhiskeyX

more workers to lose jobs over raises in the minimum wage

drops many of them would have kept without a raise in the legal minimum wage

what is one of the ancillary effects of raises in the legal minimum wage? it is one of the factors that contribute to the growth of the permanently unemployed, as it prices the least skilled and least educated out of the workforce


40 posted on 09/08/2014 4:40:56 PM PDT by Wuli
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