It’s a shame they don’t have a catalog with online sales what they are. Oh that’s right , they had one.
I worked for them for 23 yrs. The ‘golden age’ mid 60s to mid 80s .
Remember above their store doors..’Satisfaction or Your Money Back’.
They threw that away.
Recently I tried to take a pair of slacks back. All tags still on them, had the receipt. I got them for my b’day about 4 months prior to my taking them back. No worry, they came from Sears. WHOA
They informed me they only take returns the first 30 days.
I bitched enough and they grudgingly took them back after calling a mgr.
What a crock !!
Lesson learned... Costco here I come. They have the guarantee Sears gave up.
It’s a shame they don’t have a catalog with online sales what they are. Oh that’s right , they had one.
I worked for them for 23 yrs. The ‘golden age’ mid 60s to mid 80s .
Remember above their store doors..’Satisfaction or Your Money Back’.
They threw that away.
Recently I tried to take a pair of slacks back. All tags still on them, had the receipt. I got them for my b’day about 4 months prior to my taking them back. No worry, they came from Sears. WHOA
They informed me they only take returns the first 30 days.
I bitched enough and they grudgingly took them back after calling a mgr.
What a crock !!
Lesson learned... Costco here I come. They have the guarantee Sears gave up.
That economy is going great according to Barry
They are so dumb.
Should have reflagged all those K-Marts as Sears and competed with Wal-Mart. Become the quality/discount store that Sears used to be.
Nope. They insist on those damn shopping malls.
Idiots.
Instead...
So much for "the service economy."
we’ve moved a lot over the past ten years and every city had a mall with a Sears. All I can say is Sears has the best parking, we could always get a spot near a door because nobody is in there. It was always the best place to use the reading room because nobody was ever using them. Sometimes there were more employees on the floor than customers.
Since the bookstore was closed, Sears is the only place in my local mall where I can hang out while my wife shops. Bummer if it closes.
If my local store is typical the customer service is horrible. The salespeople aren’t very knowledgeable and very rude.
I remember years ago, someone said; “When Sears goes, so goes the country.” Its probably not verbatim, but its close and it looks like it came true. Its all part of our “Untergang”.